Red Lion - Grantchester

Review summary

1. S

   Sue

   London

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Sunday lunch. We’re very accommodating in changing our booking time. Very competent and friendly service. Well cooked food.
   

   Red Lion - GrantchesterResponded 3 days ago

   Good evening Sue Thanks for the 5*s and review. We appreciate the feedback.
   

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2. N

   Nicola

   Cambridge

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Was disappointed that we went for lunch, table booked for 12.30 and was told that lunch menu wasn’t available. No explanation as to why. We had to have a main meal which was double the price of lunch and a bigger meal than we wanted for lunch.
   

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3. S

   Steve

   Cambridge

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service, food also spot on and good value. The service was also very professional
   

   Red Lion - GrantchesterResponded 3 days ago

   Good evening Steve Thanks for the 5* and kind words. I hope we see you again soon!
   

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4. L

   Linda

   Essex

   1 review

   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food okay. Service a bit poor. Forgot half our drinks order and had to re-order. Pub itself is lovely and perfect for stroll by the river.
   

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5. D

   David

   Kent

   1 review

   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was great. Not great dog lovers and although on leads there for 4 dogs on nearby tables would wonder freely near to our table which wasn’t popular with the kids. Was offered the chance to move but the options were not much better so we stayed put. Good range of drinks for all the family, but it was 25 minutes before we even acknowledged by waiting staff and even then that was us who had to ask. Would have expected a slightly swifter engagement with our drinks order. Burger, sea bass, steak sandwich and the fish and chips were all superb though and the ambience and decor made for an overall good experience. A solid 3/5 from us.
   

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6. H

   Hannah

   Cambridge

   1 review

   3.0

   1 review

   Dined on 11 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Our experience last night was far removed from what we came to expect from The Red Lion. There was one staff member front of house and her attitude could be improved by being more friendly and welcoming to paying customers. Food was good, but nothing compared to our last dining experience there in the summer. Only one niggle is that when serving a hot pudding the custard needs to be heated and mine was barely lukewarm. There was also a leak in the men’s toilets that had flooded the bathroom floor. An automatic 12.5% service charge is applied, but the service certainly didn’t earn it. Unfortunately, due to this we won’t be coming back.
   

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7. L

   Lucy

   Birmingham

   4 reviews

   4.0

   4 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Relaxed, friendly place to meet family for dinner. Staff were attentive. Food very nice. Male toilets needed attention. A bit squished but it was Sunday and busy. Overall we had a nice afternoon. Thanks.
   

   Red Lion - GrantchesterResponded 3 days ago

   Thanks for taking the time to leave us a review. We really appreciate the feedback.
   

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8. C

   Claire

   London

   13 reviews

   4.0

   13 reviews

   Dined on 4 November 2024

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service was intermittently good. I really don’t like being called ‘Darlings’. Had to wait for bill and needed to leave.
   

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9. J

   Jaz

   Cambridge

   1 review

   3.0

   1 review

   Dined on 3 November 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food was so good definitely worth the money but definitely on the pricey side. Only downside was the service, was clearly just there to earn money not to provide customer service
   

   Red Lion - GrantchesterResponded on 4 November 2024

   Good morning Jaz Thanks for taking the time to leave us a review and I am pleased you enjoyed the food. Many thanks
   

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10. L

    Laura

    Cambridge

    1 review

    3.0

    1 review

    Dined on 3 November 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    Was a busy Sunday so appreciate staff have lots of people to help and attend too! Food came in a reasonable time. One of our meals came out wrong. I had roast pork which was mostly fat and not a lot of meat so very disappointed. Desserts came but my two friends puddings never arrived. We had to chase this. Overall not great and wouldn’t go back unfortunately
    

    Red Lion - GrantchesterResponded on 4 November 2024

    Good morning Laura I hope you are well and thank you for taking the time to leave us review.
    

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