Red Rooster Overtown

Review summary

1. S

   Sypress

   Washington DC

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely family dinner with every dish hitting high marks. Can’t miss: oxtail pepper pot, cornbread and OYSTERS!
   

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2. L

   Lenora

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our experience was limited to the Thanksgiving menu, which unfortunately did not permit any add-ons or additional food items. While some side dishes were acceptable, they arrived lukewarm. The meat entrees, however, were enjoyable. The cornbread was hard, and we were disappointed with the remaining dessert options, as most of them were already taken. The wait for our food was excessively long, leading us to question why our meals weren't served hot. As social media influencers, we will certainly share our thoughts on the "Good," "Bad," and "Ugly" aspects of our Thanksgiving experience. Thank you.
   

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3. C

   Claudia

   Greater Boston

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our Thanksgiving dinner here was a complete disaste. Despite having a reservation, we had to wait 30 minutes for our table. To pass the time, we grabbed drinks at the bar, but when we didn’t hear them call our name, the staff were dismissive and unapologetic about the delay. One of our group is gluten-free, and the restaurant’s handling of this was abysmal. We had called twice earlier in the day and the day before with no response to ask specificially about gluten-free options. When we got there and asked which menu items could be made gluten free, we were told they could not accommodate at all and only after repeated questioning were we told which items were gluten-free—which turned out to be practically nothing. The lack of effort in accommodating dietary needs was shocking for a $95 prix fixe menu. The service was also inattentive. Our waitress was kind but completely overwhelmed, likely due to being grossly understaffed. We waited a while for our food, and when it finally arrived, we had to request cutlery. Even then, plates were not provided, so we ate directly off the shared serving dishes. This level of disorganization for such an expensive meal was unacceptable. As for the food itself, it was highly disappointing. The turkey was a wing with barely any meat, that we were told when we ordered could be shared between three people. Other dishes were bland or uninspired—certainly not worth the hefty price tag. Dessert was the final insult. After dinner, we were directed upstairs for dessert, only to be turned away because we needed proof of payment—a detail the waitress never mentioned. We even showed the credit card statement and were told this was not enough. When we finally sorted this out, we were greeted with a sparse and unimpressive selection. Promised items like sweet potato pie and chocolate pecan pie were missing, and nothing, not even the macarons, was gluten-free. Overall, this was a poorly managed, overpriced experience. I would never recommend this.
   

   Red Rooster OvertownResponded 1 day ago

   Dear Claudia, Thank you for being our guest. We appreciate your feedback and sincerely apologize for your disappointing experience. We wanted your visit to be memorable with delicious flavors, excellent service, and a fantastic atmosphere, and we let you down. Your comments are taken to heart and will help us correct our missteps in the future. Please know that we reached out to you privately, and we hope you will extend us a second chance and allow us to show you our best. With regrets, The Red Rooster Overtown Team
   

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4. S

   Samantha

   New York City

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Waited an hour to be seated for my reservation. Food was just okay and not worth almost $300 for 2 people. Would not return
   

   Red Rooster OvertownResponded 1 day ago

   Dear Samantha, Thank you for being our guest. We appreciate your feedback and sincerely apologize for your disappointing experience. We wanted your visit to be memorable with delicious flavors, excellent service, and a fantastic atmosphere, and we let you down. Your comments are taken to heart and will help us correct our missteps in the future. Please know that we reached out to you privately, and we hope you will extend us a second chance and allow us to show you our best. With regrets, The Red Rooster Overtown Team
   

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5. D

   Dakota

   Miami

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   If you’re thinking of going for thanksgiving, Don’t.
   

   Red Rooster OvertownResponded 1 day ago

   Dear Dakota, Thank you for being our guest. We appreciate your feedback and sincerely apologize for your disappointing experience. We wanted your visit to be memorable with delicious flavors, excellent service, and a fantastic atmosphere, and we let you down. Your comments are taken to heart and will help us correct our missteps in the future. Please know that we reached out to you privately, and we hope you will extend us a second chance and allow us to show you our best. With regrets, The Red Rooster Overtown Team
   

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6. S

   Stephanie

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my parents for their first time on thanksgiving and they heavily enjoyed the food especially the catfish and turkey and the atmosphere. Thank you for having us see you soon.
   

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   Red Rooster OvertownResponded 1 day ago

   Hi Stephanie, Thank you! We are thrilled to hear that your parents enjoyed their first visit to Red Rooster Overtown and that our atmosphere added to the experience. This is great news. We're looking forward to welcoming you and your parents back soon. Best regards, The Red Rooster OvertownTeam
   

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7. D

   Delawese

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The sweet potato waffles were delicious. I would like a little more fluff to them, but just a little. The chicken was fried a little too hard, I like crispy, not hard. However, it was a good meal.
   

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8. H

   Hunter

   New York City

   2 reviews

   1.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Food and our server Carlos were phenomenal. Otherwise we did not feel welcomed. It was Friday night and not crowded and we were continually berated for “being too loud”. We came here thinking it would be a fun night out.
   

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9. M

   Marissa

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best chicken and waffles I’ve ever had and you MUST get the cornbread!
   

   Red Rooster OvertownResponded on 12 November 2024

   Thanks so much, Marissa! We are thrilled you enjoyed your brunch experience. We agree that the Fried Yardbird and Waffle and M's Cornbread are must-have dishes! Please join us again soon. All the best, The Red Rooster Overtown Restaurant Team
   

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10. B

    Bryonne

    Las Vegas

    1 review

    5.0

    1 review

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This restaurant was AMAZING! All of it from the ambiance to the music, the service and the food! Not the place for a quiet dinner but it was a fun place with delicious food! A must if you’re coming to Miami!!!
    

    Red Rooster OvertownResponded on 10 November 2024

    Thank you, Bryonne! We are delighted you had a fun visit and enjoyed our fun vibe, warm hospitality, and yummy food! Please join us again the next time you're in the neighborhood! All the best, The Red Rooster Overtown Restaurant Team
    

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