Region's 117

Review summary

1. M

   Melissa

   Richmond

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 5

   I had high expectations because of reviews I had read and pictures I had seen posted. Today was the start of a brunch menu. We ordered the chicken and waffles and it was a big disappointment. The chicken was lacking flavor and the batter was burnt. To make it worse, the waffle it was laying on absorbed the grease from the chicken. The waffles were soggy. The only good thing about this dish is the syrup that was used. The restaurant was pretty and different, but the food was not good at all. I don't think I will be going back again.
   

   Region's 117Responded today

   Hello Melissa, We are so sorry that the food did not meet your expectations and we appreciate your feedback. We will be getting with our team to make these improvements on the chicken and waffles as that is not up to our standards. We pride ourselves on our execution and we are very sorry that we did not execute this dish as it should have been. I will be personally sending you a private message, we would really like to make this up to you.
   

   Is this helpful?

   Report
2. P

   Paul

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food is always delicious and generous portions. The service was very good and the ambiance of the restaurant is excellent. We regularly Mert friends and family there for a wonderful meal.
   

   Region's 117Responded 4 days ago

   Thank you very much for your kind words! We do appreciate it and we look forward to seeing you soon! Happy holidays!
   

   Is this helpful?

   Report
3. J

   Jeff

   VIP

   Washington DC

   37 reviews

   3.0

   37 reviews

   Dined on 18 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Food quality was good, but lukewarm . Very noisy especially for people who wear hearing aids.
   

   Region's 117Responded 4 days ago

   Jeff please allow us the opportunity to make this up to you. We apologize that you did not have the experience you were expecting. We will discuss with our team to make sure this is not a reoccurring issue. Thank you Jeff and we hope to see you again soon. Happy holidays!
   

   Is this helpful?

   Report
4. J

   Julia

   Washington DC

   1 review

   5.0

   1 review

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super experience as always! Loved being here as snow fell outside — it was very warm and inviting!
   

   Region's 117Responded today

   Thank you so much for the kind words and we agree it is so beautiful to watch the snow fall while you are enjoying your dinner. Hope to see you again soon an Happy Holidays!
   

   Is this helpful?

   Report
5. J

   Judi

   Richmond

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was superb! Above and beyond friendly and impressive. Food is fabulous! Shareable meals. Will go again and again!
   

   Region's 117Responded 4 days ago

   Thank you so much! We appreciate it and we will make sure to share your kind words with our entire team. We look forward to your next visit! Happy Holidays!
   

   Is this helpful?

   Report
6. D

   Duane

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and overall great experience. The staff were very attentive and courteous. Would definitely recommend this restaurant.
   

   Region's 117Responded on 14 December 2024

   Hi Duane! Thank you so much for the kind words and we are so glad you had such a great experience! Hope to see you back soon!
   

   Is this helpful?

   Report
7. E

   Edward

   Richmond

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic place to meet for lunch. Great food, great service in a really nice facility.
   

   Region's 117Responded today

   Hi Edward, thank you do much for your kind words and we will be sure to pass this on to the team. Happy Holidays!
   

   Is this helpful?

   Report
8. D

   Darrell

   Richmond

   1 review

   2.0

   1 review

   Dined on 12 December 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Waiter was very short and not informative about the menu and seemed distracted and rude . Not what i expected from a establishment like that . Would go back for the food and hope for better service
   

   Region's 117Responded on 14 December 2024

   Hi Darrell we are so sorry to hear of your experience, we certainly hold ourselves to a higher standard. We do thank you so much for your feedback, because this is how we get better. I will be sending you a private message to give you my contact information so that we can get a little more information and so that we can make this right for you.
   

   Is this helpful?

   Report
9. J

   Jeannine

   Washington DC

   3 reviews

   4.0

   3 reviews

   Dined on 12 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   This was my 1st time dining..ive always wanted to go but reservations were always full. I enjoyed the food ..ambience. . I thought I put a note to do something special because it was my hubby's bday. But there was no acknowledgement.
   

   Region's 117Responded on 14 December 2024

   Hello Jeannine, thank you so much for your feedback and we are so sorry that there was no acknowledgement for your husbands birthday. I would like to send you a private message so that you have my contact information so that we can make this up to you.
   

   Is this helpful?

   Report
10. J

    Joseph

    Richmond

    1 review

    5.0

    1 review

    Dined on 11 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always great food and service! Recommend to any and all!
    

    Region's 117Responded on 14 December 2024

    Hi Joseph. Thank you for taking the time to give us your feedback and such a great recommendation! We hope to see you soon and Happy Holidays!
    

    Is this helpful?

    Report