Restaurant Kato

Review summary

1. S

   Sylvie Marie

   Montreal

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Review for Restaurant Kato I had the pleasure of dining at Restaurant Kato on Christmas night, and I must say, it was an exceptional experience overall. First and foremost, I’m incredibly grateful that they were open during the holiday season, providing an opportunity for a festive and memorable evening. The food was exquisite, with each dish showcasing authentic Japanese flavors and meticulous presentation. The freshness of the sushi and the delicate balance of textures and flavors truly stood out. The ambience was equally impressive—elegant, warm, and inviting, with subtle decor that added to the overall experience. The service was impeccable, with staff members who were attentive, friendly, and knowledgeable about the menu. That said, there were a couple of minor issues that I feel are worth mentioning. The tamari sauce, unfortunately, tasted diluted, which detracted slightly from the otherwise perfect flavors of the dishes. For such a high-caliber restaurant, I believe this is a significant oversight. Additionally, the wasabi could have had a bit more punch to elevate the sushi experience further. Despite these small concerns, my evening at Restaurant Kato was delightful, and I wouldn’t hesitate to return. Thank you for making Christmas night so special!
   

   Is this helpful?

   Report
2. J

   Javier Adrian

   VIP

   Caribbean

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente Servicio y La comida muy rica ! Regresaríamos siempre !!
   

   Restaurant KatoResponded 4 days ago

   ¡Muchas gracias por tu comentario Javier! Nos alegra saber que disfrutaste del servicio y la comida!
   

   Is this helpful?

   Report
3. F

   François

   Montreal

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superbe soirée avec des amis, leur première expérience et ils ont adoré, l’ambiance la bouffe le service, nous avons eu du bon temps
   

   Restaurant KatoResponded 4 days ago

   Merci pour votre commentaire chaleureux, François ! Nous sommes ravis que vous ayez passé une superbe soirée avec vos amis et apprécié l’ambiance, la cuisine et le service. Nous transmettrons vos gentils mots à Théo et son équipe !
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anything you order there will be delicious! You can not go wrong there! Our favourite Japanese restaurant!
   

   Restaurant KatoResponded 4 days ago

   Thank you for your wonderful feedback! We're thrilled to be your favorite Japanese restaurant and glad you enjoy everything on the menu. We look forward to welcoming you back for another delicious meal.
   

   Is this helpful?

   Report
5. A

   Assitan

   Ottawa

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Très bon restaurant! La décoration était magnifique. La serveuse Sabine nous a conseillé un bon mocktail au ananas à déguster.
   

   Restaurant KatoResponded 4 days ago

   Merci beaucoup pour votre retour positif, Assitan ! Nous sommes ravis que vous ayez apprécié la décoration et le service de Sabine. Votre satisfaction est notre priorité. Au plaisir de vous accueillir à nouveau pour une autre belle expérience !
   

   Is this helpful?

   Report
6. M

   Mario

   Ottawa

   1 review

   1.0

   1 review

   Dined on 22 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Nous avons attendu 20 minutes avant d’être servis, malgré le fait que la serveuse n’avait que deux tables. Elle nous a regardés mais n’a même pas dit bonjour jusqu’à ce que je demande à un commis de lui signaler que nous attendions. J’étais avec ma fille et j’ai essayé de garder mon calme pour passer un bon moment. Nous avons commandé trois plats, mais la serveuse nous a demandé au moins trois fois ce que nous avions commandé parce qu’elle ne prenait pas de notes. Au final, nous n’avons reçu que deux des trois plats que nous avions commandés à partager. La nourriture était médiocre. J’y suis déjà allé, mais après cette expérience, je n’y retournerai jamais. Elle a proposé de s’occuper du plat qui n’était pas arrivé à la table et de l’emballer pour ma fille, car c’était celui qu’elle attendait. Cependant, j’ai tout de même laissé un pourboire de 25 % pour un "service" que je n’avais ni demandé ni voulu.
   

   Is this helpful?

   Report
7. P

   Paola

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant is truly the best! The food is absolutely delicious and the service is exceptional. It’s my second time here and I’d come back without a doubt!
   

   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 

   Restaurant KatoResponded on 18 November 2024

   Hi Paola, thank you for your kind words! We're delighted you enjoyed the food and exceptional service. It’s always a pleasure to welcome you back, and we look forward to your next visit!
   

   Is this helpful?

   Report
8. M

   Maila

   Ottawa

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was phenomenal and the food was outstanding. We were hesitant to ask but did end up politely asking to move to a quieter/cozier area and the server made it a smooth process. The explanation of the origin and background concept behind the restaurant was interesting. The bao buns, sushi, waygu sliders were perfectly cooked. We also loved the angry chicken! The view of the spa and twinkly lights was lovely.😊 Everything was reasonably priced too:)
   

   Restaurant KatoResponded on 18 November 2024

   Hi Maila, thank you for your wonderful feedback! We’re thrilled you enjoyed the food, ambiance, and service. It’s great to hear the team made your experience even more comfortable. We look forward to welcoming you back!
   

   Is this helpful?

   Report
9. L

   Linda

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding in every way made my Birthday very special.
   

   Restaurant KatoResponded on 11 November 2024

   Hi Linda, thank you for your kind words! We’re thrilled to have made your birthday celebration memorable and special. It was a pleasure hosting you!
   

   Is this helpful?

   Report
10. M

    Marianne

    Toronto

    9 reviews

    5.0

    9 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent everything every time!! We booked a double date with friends that have never been to Kato, they were blown away with the quality of food, ambiance and service! Eloise is FANTASTIC! Thank you for making our experience even better.
    

    Restaurant KatoResponded on 13 November 2024

    Thank you for your wonderful feedback, Marianne! We're thrilled to hear that you and your friends had such a great experience and that Eloise helped make it special. We look forward to welcoming you back for more memorable moments!
    

    Is this helpful?

    Report