Restaurant Kato

Review summary

1. C

   Christiane

   Orlando2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Un de nos restos préféré. Toujours frais et délicieux. Superbe atmosphère et excellent service
   

   Restaurant KatoResponded 1 day ago

   Merci beaucoup pour votre fidélité et votre retour positif, Christiane ! Nous sommes ravis que vous appréciiez notre cuisine, notre ambiance et notre service. Au plaisir de vous accueillir à nouveau pour une autre belle expérience !
   

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2. P

   Princess

   Ottawa1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Beautiful place and the food was great but service was very slow
   

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   Restaurant KatoResponded 1 day ago

   Thank you for your feedback! We're glad you enjoyed the atmosphere and food. We apologize for the slow service and appreciate your patience. Your comments help us improve, and we hope to provide a better experience next time!
   

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3. D

   Deborah

   Montreal3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quiet atmosphere, large portions. Might want to share the crispy chicken (12 pieces). Everything was delicious.
   

   Restaurant KatoResponded 4 days ago

   Thank you for your positive feedback, Laura! We're glad you enjoyed the quiet atmosphere and generous portions. Sharing the crispy chicken is a great idea! We appreciate your visit and hope to welcome you back.
   

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4. O

   Omar

   Ottawa1 review

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is quality, service is great, ambience is lovely. I highly recommend.
   

   Restaurant KatoResponded on 4 March 2025

   Hi Omar, thank you for your kind words! We’re delighted to hear you enjoyed the food, service, and ambiance. Your recommendation means a lot to us.
   

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5. p

   peter

   Montreal2 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service and food at a remarkable location. I would highly recommend and will definitely be back. Thanks again!!
   

   Restaurant KatoResponded on 4 March 2025

   Thank you for your wonderful feedback, Peter! We're thrilled to hear you enjoyed the service, food, and location. Your recommendation means a lot to us.
   

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6. T

   Tracy

   Ottawa3 reviews

   2.0

   Dined on 17 February 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Terrible service at this restaurant last night. It took 30 minutes to take our order, then another 50 minutes for 2 of us to get served our fried rice dish. We were a party of 3 and our friend didn't get her meal for another 30 minutes after us (8 pieces of sushi). Staff did not care at all despite several inquires as to where the food was. You don't serve someone 30 minutes after the rest of the guests and think that is acceptable. The only meager / insincere apology we got was at the time of payment...still expecting a tip for such a terrible experience. We had a great day at the spa and this dinner ruined our evening.
   

   Restaurant KatoResponded on 17 February 2025

   Hi Tracy, we’re sorry to hear about your experience. Your feedback is important, and we regret that the service did not meet expectations. We appreciate you bringing this to our attention and will work on improving. Thank you for sharing your thoughts.
   

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7. J

   Joane

   Ottawa1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nous avons adoré ce restaurant ! La nourriture était délicieuse. Et le service impeccable. Nous y retournerons c'est certain!
   

   Restaurant KatoResponded on 17 February 2025

   Merci beaucoup pour votre retour positif, Joane ! Nous sommes ravis que vous ayez apprécié la nourriture et le service. Au plaisir de vous accueillir à nouveau bientôt !
   

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8. M

   Mario

   Ottawa2 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding experience, from the reception, the waitress, the service, the atmosphere and mainly the food and it's healthy freshness and exquisite taste. However, the resort client in bathrobes was not a nice site on a valentine's diner.
   

   Restaurant KatoResponded on 17 February 2025

   Hi Mario, thank you for your feedback! We're delighted you enjoyed the food, service, and atmosphere. We appreciate your perspective on the resort attire and will take it into consideration.
   

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9. E

   Emilie

   Ottawa1 review

   4.0

   Dined on 13 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Its a very nice place. We went for lunch but would have prefer to come for dinner for more crudo items since it was the menu we found online. We had sushis and wakame salad. Drinks were sharp.
   

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   Restaurant KatoResponded on 17 February 2025

   Thank you for your positive feedback! We're glad you enjoyed the sushi, wakame salad, and drinks. We appreciate your note about the menu and hope to welcome you back for dinner to experience!
   

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10. C

    Christophe

    Ottawa1 review

    2.0

    Dined on 8 February 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3

    On paie le cadre, c est bon mais un peu cher. Je ne pense pas y retourner.
    

    Restaurant KatoResponded on 10 February 2025

    Merci pour votre retour Christophe. Nous prenons en compte votre avis pour offrir un service améliorer pour nos clients.
    

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