RH Rooftop Restaurant Palo Alto

Review summary

1. S

   Sophia

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined today

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Not impressed by the food at all, ordered the prosciutto board and it has two tiny blocks of cheese with grapes and prosciutto, that’s it. Caesar salad was okay, milted lettuce at the bottom. Overpriced and not worth to dine.
   

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2. M

   Mary

   VIP

   San Francisco

   48 reviews

   5.0

   48 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dinner was great including our server Andrew. All the guest seemed to love the beautiful atmosphere on the rooftop of RH.
   

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3. A

   Amy

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   RH Rooftop is truly a gem!! Love the vibe, excellent service, and yum yums!!
   

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4. p

   paul

   VIP

   San Francisco

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Overall, great place did not like the initial seating but that had to do something with the host. Servers were great. Food was great. Highly recommended. There's a reason why this place is popular.
   

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5. J

   Joty

   VIP

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   It was an hour before the server even decided to take our order for mains, that was after finally being able to flag her down. A celebratory lunch turned into three hours of being neglected by our server. The food was awful. No one even bothered asking if anything worked out.
   

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6. S

   Sarah

   VIP

   San Francisco

   6 reviews

   1.0

   6 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   Terrible service but good food and photo-worthy views
   

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7. M

   Madina

   San Francisco

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Worst experience ever. Went here for a bday celebration with two friends and we tried to take a couple photos by the waterfall and even help promote RH Palo Alto location and was immediately told to sit down after 3 mins of standing there to take photos. Staff was rude and mean for no reason and to make everything worse we got charged for an insane amount that wasn’t even near our bill total. Called back and there was so sense of urgency to fix the situation either.
   

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8. G

   Gary

   VIP

   London

   16 reviews

   1.0

   16 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Trendy does not mean good. This is an overpriced burger and fry joint. One dish for one person arrived before our wine was poured . When I mentioned this to the server he replied “we bring the food out as the chef prepares it and we are busy tonight.” They then served 2 of the 3 salads that we ordered making one of our guests wait until the entrees were served to get his salad. His Caesar salad was composed of 50% croutons. My salad was too salty and the grapes in it were not fresh. The waiter never checked backed to ask us about the food until everyone had eaten theirs. The entrees were better but come with a few leaves of lettuce. You can order a side dish but 4 of the 6 choices are potato. We left feeling embarrassed that we had invited our friends to join us. The room was cold and drafty. We most definitely will not return.
   

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9. C

   Colette

   VIP

   San Francisco

   26 reviews

   5.0

   26 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience for Christmas Eve. Everyone’s food was delicious.
   

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10. L

    Laurie

    VIP

    Seattle

    18 reviews

    3.0

    18 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5

    Beautiful place - fountain in the middle surrounded by Olive Trees and beautiful chandeliers. It was very cold and so had to keep coat on the entire time as did many people in the place. Perhaps better to visit during summer months. The service was not so great. It took several minutes before anyone would greet us at the reception desk. People would walk by and put down menus but not look up and say, 'hi, we will be with you in a minute'. After seated, it was another 15 minutes before anyone came by for anything. Finally, the very soft spoken server was hard to hear because of the noise level but we only saw her twice, once when taking order and once when paying bill as someone else delivered the food. The food was delicious - fried chicken sandwich, sweet potato fries and rib sandwich dip (although the Au Jus was not very warm and bowl was too small to dip sandwich without cutting it up. If you are looking for a beautiful place with not so great service and good food, this is the place for you.
    

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