RH Rooftop Restaurant Cleveland

Review summary

1. M

   Mikaela

   VIP

   Cleveland

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We were there to celebrate two birthdays and happy to share an evening together. However when our food was served the sides were not served. We asked the waitress about it, she said the runners would be coming with them. No one showed until more inquiries were made by then the meals were done. The manager was apologetic as was the waitress, not without throwing the kitchen staff under the bus. Got our bill, the manager took the sides off, we paid the bill and left. We looked more closely again at the itemized receipt at home only to notice a charge for the still water as well as a 20% tip automatically added without us knowing they would do that. We called the restaurant twice but the manager never came to the phone and were told quite nastily by a staff member we were welcome to dispute the charges. Ridiculous experience and won’t go back.
   

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2. M

   Marquis

   Cleveland

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Loved RH so much decided to plan my proposal there. Didn’t go as planned, location kind of unhelpful towards the occasion. Steak was undercooked. Restaurant aesthetic is really, really nice. Looks beautiful
   

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3. R

   Rochelle

   Cleveland

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was excellent!! Will be back!! Beautiful dining experience!!
   

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4. L

   Lauren

   Cleveland

   7 reviews

   3.0

   7 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   An unusual experience. This is a high end furniture store and the restaurant is on the third floor, There is no bar and they only offer wine and beer. The view is of freeways and roads; nothing great. The service was very attentive. They are very interested in making sure their customers are happy. Had the crispy artichoke appetizer which was excellent. Very different and tasty. They offer caviar which my friend tried. I had a salad which was a generous portion. We had a burger which was very undercooked and replaced. The shaved ribeye sandwich was average. Overall, fairly pricey and not really a fan of the restaurant concept with no bar.
   

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5. J

   John

   Cleveland

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 5

   Got the ribeye sandwich for $32. Bread was soggy and the sandwich didn’t taste too great. The meat was good but the sandwich sucked. The sweet potato fries arrived lukewarm at best and they must’ve scraped the bottom of the barrel as the fries were mostly little nubs like u get at MickeyD’s. My wife got the lobster roll $32. The bun was larger than the meat inside it and cold. Made reservations yet had to stand by the entrance for 10 minutes while they prepared our table. My mom got the cheeseburger for $24 and she was very pleased with it.
   

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6. R

   Rockwell

   VIP

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was the absolute best! 20/10 recommend for a date night!
   

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7. M

   Michael

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   An amazingly beautiful place to dine. The staff was awesome and the food as well.
   

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8. R

   Rhonda

   Cleveland

   7 reviews

   3.0

   7 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   ordered apps and pasta. Pasta was dry, with basil, but it all felt microwaved. Added chicken to order, but that was overcooked, dry little strips on top. Meal was awful. This is the second time I have been there, equally awful each time.
   

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9. T

   Thomas

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my fiancé for her birthday and it was amazing! Food was incredible! Can't wait to visit again during warmer months to see the outside! Definitely will be back!
   

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10. J

    Jean

    Cleveland

    11 reviews

    5.0

    11 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    While the menu choices appear pricey, I haven't been disappointed in either the prep or taste. The Italian Benedict on the brunch menu is a favorite as are the Crispy Artichokes. The service has always been some of the best of any restaurant I've visited.
    

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