Rick Erwin's West End Grille

Review summary

1. T

   Tony VIP

   Cincinnati10 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thomas was our server and was absolutely fantastic. Asked for our first names and made my mom feel special for her 80th birthday! Amazing food and service.
   

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2. h

   honestreview

   New York City26 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and service. Bar team was really attentive and fun.
   

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3. M

   Mike VIP

   Charleston5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always love eating in the bar. Great food as always and great service. One of our favorite restaurants
   

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4. S

   Sarah

   Louisville4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was wonderful! Service was even better!! Great place to celebrate my birthday
   

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5. A

   Allana VIP

   Charleston16 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best waiter I have ever had in my life! Recommendations were incredible. Brought Extra ice without me even asking. Called us by name. Can’t wait to go back. Felt like friends but treated us like royalty. Thank you for an amazing dinner!
   

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6. B

   Barbara VIP

   Greater Boston24 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent! The server at the bar, Claire, was very friendly and attentive. We were visiting from out of state and she was helpful with some suggestions to better enjoy Greenville! We even met the owner, Rick Erwin, who stopped by as we were eating. Nice touch! The steaks were amazing, as were the grautin (cheesy!) potatoes. Definitely a must try if you haven't been there, or a go-to for returning customers.
   

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7. OT

   OpenTable Diner

   New York City2 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our friends 30th Birthday. The staff went out of their way to make the night extra special and the food was exceptional!
   

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8. K

   Kerry

   Charleston1 review

   4.0

   Dined on 25 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal and service. We enjoyed our experience. However the filet was overpriced and at that point having to pay a la carte for sides was a bit much.
   

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9. K

   Keith

   Western NC2 reviews

   4.0

   Dined on 24 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food and service was outstanding. But an issue with salad(s) brought someone out from the kitchen to investigate. This person was borderline rude and condescending, asking us “what exactly” was wrong with the salads. When we tried to explain, he said that he had personally seen the vegetables that were delivered that morning, and he intimated that there should not have been anything wrong with either one. He apologized in the end but after the grilling we took, it was a bit half-hearted.
   

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10. M

    Margaret

    Atlanta7 reviews

    4.0

    Dined on 23 February 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    Overall it was a nice evening. We had an 8:30 reservation and the table wasn’t ready when we arrived. We sat in what I thought would be a quiet corner. After we were seated, a party of about 10-12 sat next to us. The waiter was so loud and boisterous I thought I was at the circus and he was the ring master. He put on quite the show, unfortunately I did not buy tickets to the circus and was a bit annoyed. I don’t think I would go back. It was just eeeehh
    

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