RISTORANTE IL MONELLO

Review summary

1. L

   Lisa

   VIP

   Key West

   6 reviews

   3.0

   6 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   I think we should be told if a restaurant is pre-fix. 100 pp for 3 courses was a lot. Then they wre out of what i wanted (5:30 reservation). We waited for 40 mins before anyone even came over to us. No one raved about the food. They all said meh. Dessert was good. Ithink there are too many better Italian BYOs in the area to return.
   

   Is this helpful?

   Report
2. C

   Christine

   New York City

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Our Christmas Day experience was marred by several shortcomings . When making the reservation, a table with a view was requested; however, we were seated at a table crammed into a corner. It was a prix fixe menu which was not mentioned nor advertised on their website. The service was inattentive, as we poured our own wine and asked for items several times. Despite these issues, the appetizers were great; we especially enjoyed the meatballs. Martino was rude on several occasions and became furious and accusatory when told the veal dish was dry and not edible. The best dish we enjoyed was the chicken, and luckily the desserts left a pleasant taste in our mouths.
   

   Is this helpful?

   Report
3. H

   Heather

   New York City

   6 reviews

   3.0

   6 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We waited for over an hour after our reservation to be seated and even after that the service was very slow. We were also unaware of the prefix when making the reservation so we young kids, it was a lot of money. Overall, a disappointing Christmas Eve.
   

   Is this helpful?

   Report
4. K

   Kevin

   New York City

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   I recently dined at Il Monello, and while the food was decent, I left feeling very disappointed. Upon arrival, we were seated and handed menus and we were informed it was a pricey prix fixe menu with no à la carte options. The fact that it was later at night on Christmas Eve left us no other options. Nothing on their website advertised this nor when I called to make the reservation was I notified about this special menu. While the dishes were creative, the lack of transparency about pricing soured the entire experience. My 12 year old son was able to order off the menu, but we were then charged $32 for spaghetti with marinara, causing me to complain to management at that time. I was trying to do everything in my power to avoid doing that in front of my family on Christmas Eve.
   

   Is this helpful?

   Report
5. C

   Christopher

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on 30 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Food is good, steak was very good. Service is spotty- we generally had to pour our own wine and the waiter was pushing additional sides/apps yet unhelpful with questions about what we actually ordered. He was also borderline obnoxious in the way he treated us and the more junior servers. No one up front to get our coat check so after a wait had to go into the closet myself. Place was basically empty on a Saturday night. Not sure about the hype but we won’t be going back.
   

   Is this helpful?

   Report
6. L

   Lisa

   VIP

   New York City

   4 reviews

   4.0

   4 reviews

   Dined on 2 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was excellent. Service was great. We had an early reservation and was seated at a table that was a little cramped. We felt like our meal was being rushed to make sure they had that table for the next seating. Would have liked to go a little slower and enjoy my meal. Would try to make a later reservation next time to avoid being rushed and to sit at a more comfortable table.
   

   Is this helpful?

   Report
7. M

   Michele

   Greater Boston

   11 reviews

   5.0

   11 reviews

   Dined on 13 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a wonderful experience. Our daughter had the Pappardelle al Leo, a delicious pasta with mushrooms. My husband had the Linguini Pescatore with clams, mussels, calamari and fish, and I had the Turbot special with artichokes. Every dish was absolutely delicious. We started with the fried calamari, the most tender we've ever had. Wonderful desserts and coffees as well. We highly recommend!
   

   Is this helpful?

   Report
8. M

   Michele

   Greater Boston

   11 reviews

   4.0

   11 reviews

   Dined on 8 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Recently, I have had the pappardelle al leo (mushroom pasta), red snapper with fresh crab heaped on top (a special) and chicken caruso, chicken breast with eggplant, cheese and a brown gravy, and each one was excellent! The limoncello cake and lemon sorbetto are also worth saving room for!
   

   Is this helpful?

   Report
9. D

   David

   New York City

   11 reviews

   3.0

   11 reviews

   Dined on 3 October 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Have enjoyed many great meals here at Il Monello. Sometimes service and or food can be a bit erratic. Our last visit was one of those not-so-good events. Not the usual hospitality and welcome, haphazard service, pressure to order sides, food OK. Sad, as Martino, the owner chef and maitre d can deliver so much better. Not rushing back. Something was missing.
   

   Is this helpful?

   Report
10. A

    Andrew

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 23 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing . Everytime. I come here at least 5-10 times a year, it gets better every time. From the food to the staff it’s just amazing.
    

    Is this helpful?

    Report