Dined on 28 November 2024
- Overall 2
- Food 3
- Service 1
- Ambience 5
Went here for thanksgiving, I really wasn’t impressed for the price I had to pay.
1. The way it was set up really didn’t make much sense, turkey and prime rib set up with the cold items, not near the mashed potatoes, dressing etc..
They should have really thought this through a little more. Hot items with cold items and vice versa.
2. they automatically put a 20% gratuity onto your bill for the smorgasbord, which I do tip very well anyhow, but the problem is we seen our waitress 2 times in the almost 2 hours we were there. So her tip was $55 and then I went to pay and she asked me if I wanted change back. Had I not notice the gratuity charge already she would have received well over $100 tip. You always seen the other wait staff but not her. I had to ask someone else for a pop.
If you do this again next year. Do better!
Food
RosewildResponded on 29 November 2024Thank you very much for providing feedback about your experience. I am sorry to hear it did not meet your expectations. The reason for the location of the Carving Station with the Turkey and Prime Rib is that our hearth is located behind out bar, and we want to bring the meat straight from cooking on the hearth to being carved immediately for our guests. We definitely will use your feedback to help improve the experience for next year.
