RPM Italian - Las Vegas

Review summary

1. B

   Bronson

   VIP

   Manchester

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Food took a long time and came out cold. Sent back, no better. Service was on par with the food. Would avoid this place.
   

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2. D

   Danielle

   Calgary

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and our server was knowledgeable and attentive. We really loved our dinner!
   

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3. J

   Jeanine

   Las Vegas

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   This place's staff is a complete nightmare. There are far better options available on the strip. From the very start, the HOSTESS (a tanned woman with curly hair and highlights) was needlessly RUDE, UNHELPFUL, and TERRIBLE at managing/handling reservations (that's literally the core description of the job, btw). I'd made a reservation in advance, but when I got there and asked to be checked in, she claimed I hadn’t. I had to show her a screenshot of the confirmation to make her realize she was wrong. When we got there, 20 minutes early, I noticed four visibly empty and ready tables, and politely asked if we could be seated early. She flatly refused, insisting we wait until the exact MINUTE of our booking. We did. We waited outside, right in front of the restaurant. So, after waiting until the exact scheduled slot, I approached her again and politely asked if our table was ready, only to be met with an actually unhinged attitude. And told us we’d have to wait longer (those same tables still empty btw). After several more minutes, I asked her to be honest about the wait time. Her response? There were supposedly three more reservations ahead of us. Getting increasingly frustrated, I asked about the outdoor tables (still empty), and she finally, albeit with clear reluctance, agreed to seat us (Guess on which table? One of the same empty ones from 20 minutes prior!). Absolutely disgraceful behavior, composure and ethic on CHRISTMAS EVE, no less!! After battling to get seated, service was slow, though we eventually managed to enjoy the meal, which was alright. I saw the same type of hostile behavior from this hostess towards other guests. My experience could have been so much better if the hostess had demonstrated even a modicum of decency or competence. And to think that I had in mind bringing on a larger party this week... If you want to have an actual pleasant dining experience, not ruined by random hostility and stress, I'd suggest you AVOID this place. Pathetic.
   

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4. L

   Lanthony

   VIP

   Orlando

   28 reviews

   3.0

   28 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Everything was ok, after a 4 day trip to Vegas, this was the least favorite of all my meals. The dessert Torta Meringue was the best part of the meal
   

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5. JO

   JOEROB35

   VIP

   Los Angeles

   53 reviews

   5.0

   53 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The very best part of our night was the the service at the bar from Kayla. She was warm friendly and made us feel special from the time we sat down. The food was amazing and the customer service was excellent all around .
   

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6. A

   Amy

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Grand experience. 5 star service and menu. Vibe is great. Valet only $7! I'll be back.
   

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7. J

   James

   VIP

   Las Vegas

   28 reviews

   5.0

   28 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were exceptional! We will definitely dine here again!
   

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8. S

   Sandra

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was exceptional. The food is amazing. The service is really fast. I really recommend this restaurant. Is one of my best in Vegas. Thank you.
   

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9. M

   Marcus

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat at the bar and had an amazing time. She was the only lady bartender. She was very knowledgeable, friendly and took care of all guests professionally. Food was great and came out quickly. My only criticism are the hostesses that seat you need to engage and smile more.
   

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10. S

    Sydney

    VIP

    Las Vegas

    5 reviews

    4.0

    5 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Always have loved RPM Italian! We enjoyed many dishes for Christmas Eve like the broccolini, garlic bread, carbonara, chicken parmesan, and bucatini. All dishes were incredible but the rigatoni all vodka was under cooked. Dishes were remade to perfection and staff took it off they bill.
    

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