Ruby Chow's

Review summary

1. J

   Josh

   Georgia

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 2

   When we walked in from the first moment the hostesses were so rude to us like we were bothering them or something. We did come in 15 minutes early for our reservation and we were happy to wait but we were not seated until 20 minutes after our reservation. There were plenty of open tables and we honestly could have been done by the time we were eventually seated. The waiting area is a weird set of stools by the bathroom where you are either staring at the wall or the line for the bathrooms. There was no one else sitting there the entire time we were there which was about 40 minutes. Was there not another single table waiting to be seated in that time? Even the wait staff was confused as to why we had been sitting there for so long. Then when we were finally seated we were seated upstairs in lounge chairs with no table to eat dinner. My husband had specified this dinner was for my birthday and they knew this because it was the first thing the waitress said to me. She was lovely and we were given two free small plates for the inconvenience but honestly we couldn't even enjoy our food at that table because you were hunched over eating at like foot stools. Then she asked if we wanted a dessert for my birthday so we ordered one. I am allergic to dairy but she also brought the free birthday dessert which is dairy anyway. Honestly we would've been happy with just the free scoop of a sorbet instead because we were so uncomfortable we couldn't even enjoy the dessert. There were other birthdays going on and they were definitely treated better. Luckily the food was good, but not good enough for everything else.
   

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2. FL

   FoodLover1

   Atlanta Metro

   19 reviews

   5.0

   19 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Birthday celebration and it was great.
   

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3. B

   Brennan

   Washington DC

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   We didn’t realize the reservation “other” was considered the patio. It was 30 degrees out and sat in a wind tunnel. The heaters didn’t work either. You would think the manager would try to fix the issue of now heaters and find a table inside for us but they didn’t even ask once if we were okay. Don’t let your customers book a patio table unknowingly and then make them sit outside alone in the freezing cold and not try to make our experience better. Poor management. At least our server spent 15 minutes trying to fix the heaters. Upsetting since this is one of my top spots in Atlanta.
   

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4. M

   Mary

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated a birthday. The food was excellent and we had a lovely time.
   

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5. T

   Talia

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and drinks! Love it here. Atmosphere, food, aesthetic, service etc were all amazing!
   

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6. OT

   OpenTable Diner

   New York City

   1 review

   5.0

   1 review

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 everything!! Food, drinks, ambience, service. Highly highly recommend.
   

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7. S

   Sally

   VIP

   Atlanta Metro

   1 review

   3.0

   1 review

   Dined on 28 December 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food and service were great but we reserved a table in the main dining room and were seated in the smaller upstairs lounge.
   

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8. B

   Breana

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined on 27 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always delicious! Service was friendly and accommodating.
   

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9. L

   Lee

   New York City

   1 review

   5.0

   1 review

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I loved the ambiance , beautiful decor all over , the floral walls and lighting… so dope ! The dumplings. , fried oyster and the shaking beef soooooo good
   

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10. D

    Daniel

    Miami

    1 review

    5.0

    1 review

    Dined on 20 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Can’t say enough good things about tonight. Went there for my wife’s birthday. Our server who ran the second floor was friendly and fun. The buns, the kimchi rice, the dancing beef, the roti with Malaysian curry… everything was amazing. Looking forward to becoming a regular.
    

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