Ruggles Black -West Alabama

Review summary

1. R

   Richard

   VIP

   Houston

   13 reviews

   1.0

   13 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had a reservation for 8pm. Upon arriving, I was told it would be an hour before we could be sat. This is with a reservation!! We left. Won’t be back.
   

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2. E

   Erin

   Austin

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   We had reservations for 7:30pm, arrived and was told it would be a 30 minute wait. A bar table opened up, we grabbed it and then was told that a party that had been waiting for longer than ours wanted that table and we were asked to un-seat ourselves. We were then seated, left after 45 minutes as no one had come to take a drink order let alone our food order. Sadly, I can’t review to food as we were not offered any.
   

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3. B

   Brian

   Houston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Probably at least the 15th time being there. Out of all of those times I can only recall 1 time it being "ok". My kids even ask to go there often.
   

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4. v

   valerie

   Austin

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing! Food was Incredible, Service was impeccable, the Music was great! The carrot cake was so delicious!
   

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5. T

   Tiffany

   VIP

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food was good! We enjoyed the restaurant and would go back.
   

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6. A

   Aubrey

   Cleveland

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As someone with food intolerances there were so many options! Dessert included, it was excellent. And I was so full by the end of the meal. I would absolutely recommend and return.
   

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7. A

   Arlene

   VIP

   Houston

   40 reviews

   4.0

   40 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   I love the food here. I always get goat cheese salad without the goat cheese. It is large enough to share. I get a taco on the side. I had a cappuccino today after the meal. It was all delicious. Pricey, but you can't get this type of food anywhere else in Houston that I am aware of. I have never had a bad meal here. The new space is beautiful, but the music is a bit loud for me. When we arrived today, it was freezing inside, but the heat was turned on after we asked. The service was professional and helpful. Valet parking is mandatory.
   

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8. G

   Gabi

   VIP

   Houston

   1 review

   2.0

   1 review

   Dined on 12 January 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   We had a reservation at 7 but didn't get seated until close to 8 so not sure if it's even worth using OpenTable
   

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9. T

   Theresa

   Houston

   1 review

   4.0

   1 review

   Dined on 12 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Valet parking was a nightmare. It took over 45 minutes to get our vehicle. I was disturbed to find out that my vehicle was placed so far away from the restaurant that it took the valet more than 10 minutes to walk there. The valet needs to be more transparent about where they are putting your vehicle. The dining experience was amazing as always but I am not sure that I would return for the dinner time frame given the chaos.
   

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10. M

    Melinda

    VIP

    Houston

    8 reviews

    5.0

    8 reviews

    Dined on 10 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always amazing food! Chef Bruce himself comes out to check on guests every time I've been there. My absolute favorite thing is all the gluten free options which are all fabulous!
    

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