Russian Tea Room - NYC

Review summary

1. E

   Elizabeth

   Pittsburgh

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience. Everyone in my party of 5 had an exceptional meal served to them. That continued with dessert and tea. The attention to detail and service as well as the beautiful historic location would definitely make me want to go back again.
   

   Is this helpful?

   Report
2. C

   Charles

   Alabama

   28 reviews

   vip
   4.0

   28 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Improvements in the Stroganoff over last year when we were here last
   

   Is this helpful?

   Report
3. R

   Randee

   New York City

   64 reviews

   vip
   5.0

   64 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious and flexible (we were able to make a couple of substitutions) the tea at The Russian Tea Room was just divine! I've been before and I'll be back again.
   

   Is this helpful?

   Report
4. J

   John

   New York City

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Met an old friend who came to Manhattan for business and was staying near by. Had not been here for quite some time and forgot how beautiful it is. We had a lovely lunch and one of the best salads I ever had, the RTR salad. Would highly recommend and will be back.
   

   Is this helpful?

   Report
5. V

   Vilma

   New York City

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   I put in the reservation request that we were there for a very special occasion and it was not acknowledged at all throughout the 2 hours we were there. The hostess did not wish my guest a happy birthday, the waiter did not either, and there was not even a candle at the end with a birthday wish. I mean we were there for tea. There were so many sweets and no one was able to make my guest feel special by acknowledging the special occasion we were there for. It was so disappointing. It was also very disappointing that they had run out of so many tea options and we got there at the start of tea service. I also would think at such a place you would not get tea in a tea bag but that’s what my guest received and that was disappointing as well. We did the royal tea service. We also both did cocktails. First course was very good, but second course was very average. Wish one had the option to just have the first course. The blinis that came with the caviar were also dry and stale. While the first course was good, I am overall disappointed as I expected more: tea that did not arrive in tea bags and a recognition of the special occasion we were there for.
   

   Is this helpful?

   Report
6. n

   nancy

   New York City

   5 reviews

   4.0

   5 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Four of us met for brunch for a holiday get together. We were seated immediately by the hostess who was charming. There was quite a wait before the waitperson came and inquired if we wanted drinks. We did, and they were served in a timely manner. When ordering our meals, we did have a couple of questions regarding the menu, but the waitperson did not appear confident in her response. Two of us ordered a different variation of the three pancakes but when the plates arrived, they were exactly the same. The waitperson stood her ground that she had taken the order correctly, but this was not the case. Toast arrived late and barely cooked. At meals end three of us were finished while the fourth person was almost, but not quite, done. The waitperson was about to clear the three empty dishes before she was discreetly waved off. One would expect that a dining establishment of the caliber and reputation of The Russian Tea Room would train service staff to wait until all diners are finished before clearing the plates. Overall, the ambiance is beautiful and the food was fine. Service could be better.
   

   Is this helpful?

   Report
7. T

   Tammy

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved dining at the Russian Tea Room! Food, music, noise level and atmosphere was everything I had hoped for. Can’t wait to return again!
   

   Is this helpful?

   Report
8. j

   jillian

   New York City

   2 reviews

   vip
   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience! Excellent food. Beautiful atmosphere!
   

   Is this helpful?

   Report
9. P

   Peter

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Very disappointing. The service people appear very disinterested and the food was not tasteful.
   

   • 

   Is this helpful?

   Report
10. A

    Alison

    Los Angeles

    1 review

    2.0

    1 review

    Dined 5 days ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    Service was really poor at $160 per person afternoon tea. And they were out of several of the teas, brought us the wrong order and the wrong credit card back. Disappointing.
    

    Is this helpful?

    Report