Rusty Pelican - Miami

Review summary

1. D

   Dafne

   Miami

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lindo lugar sobre el agua, buena vista a la ciudad de Miami y a barcos navegando. La atención regular.
   

   • 

   Is this helpful?

   Report
2. L

   Liuba

   Miami

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was awesome. Food was great. They have anything you ask.
   

   Is this helpful?

   Report
3. E

   Elise

   Miami

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The views can’t be beat! The food was good but you pay a bit extra for the beautiful view
   

   Is this helpful?

   Report
4. E

   Erika

   Atlanta Metro

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I had the best experience ever celebrating New Year’s Eve. Our waiter Cesar was AMAZING! He was super nice, attentive, polite and kept laughing at my dad’s jokes.. overall our experience was unforgettable. Thank you All for making our celebration once’s in a lifetime
   

   • 
   • 

   Rusty Pelican - MiamiResponded 1 day ago

   Hello Erika, Thank you so much for your wonderful review! We're thrilled to hear that you and your family had such a wonderful time celebrating New Year's Eve with us at Rusty Pelican - Miami. We're glad to know that our staff's service made your experience memorable. We look forward to welcoming you back for many more memorable celebrations. Thank you again for your kind words! Best wishes, The Management Team
   

   Is this helpful?

   Report
5. F

   Felix

   VIP

   Miami

   19 reviews

   5.0

   19 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was New Year’s Eve when the food & service tend to be below average everywhere but they exceeded all expectations all around. Wee organized, the food was good we will try it on a regular evening.
   

   Is this helpful?

   Report
6. M

   Marcio

   San Francisco

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great experience. Great NYE night. My wife and I had a very nice night.
   

   Rusty Pelican - MiamiResponded 1 day ago

   Hey Marcio, We're thrilled to hear that you and your wife had a great night at Rusty Pelican - Miami! It's always a pleasure to provide a memorable NYE experience for our guests. We're glad to know that you enjoyed our food and service. We appreciate your feedback and look forward to serving you again soon. Thanks for the high ratings! Best, The Management Team
   

   Is this helpful?

   Report
7. D

   Dayanara

   VIP

   San Francisco

   4 reviews

   1.0

   4 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Been here for years and last night was my worst experience yet. For a New Year’s party it was quiet, could not even hear any music, service was terrible. Family would be served food and no utensils. No water and would have to ask your server multiple times for the same thing. Genuinely was extremely disappointed with yesterday’s cost and experience. At midnight everyone didn’t even know it was midnight and guests left right after since it was completely dead. I have never experienced such a bad dining situation. Let’s not mention they lacked a lot of sanitary training but not to go into detail, they need a lot of training and for an event like this they need extra staff as well as music or something to lighten up the mood. I will probably not be going back for another new years as paying the cost and taking the risk isn’t a cheap one.
   

   Is this helpful?

   Report
8. L

   Luke

   Miami

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely date with my girlfriend. Wish we could’ve sat outside, but it was still lovely. The cornbread was especially delicious
   

   Rusty Pelican - MiamiResponded 1 day ago

   Thanks for the feedback, Luke! We're thrilled to hear that you and your girlfriend had a lovely date at Rusty Pelican - Miami. It's fantastic to know that our cornbread hit the spot! We're sorry for any inconvenience caused due to the outdoor seating. Your comfort and satisfaction are our top priorities and we appreciate your patience. We hope to serve you again soon.
   

   Is this helpful?

   Report
9. V

   Viviane

   Miami

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our waiter, Christian, was timely, patient and receptive. He explained the menu and cleaned our area promptly between orders. Very good representative of the restaurant.
   

   Rusty Pelican - MiamiResponded 1 day ago

   Thanks for the review, Viviane! We're delighted to hear that you had a positive experience at Rusty Pelican - Miami. It's great to know that you found our staff to be timely, patient, and receptive. We strive to provide excellent service and it's rewarding to hear when we've succeeded. We appreciate your feedback and look forward to welcoming you back soon.
   

   Is this helpful?

   Report
10. O

    Oscar

    Miami

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 5

    Service was not as expected needs to improved to be better
    

    Rusty Pelican - MiamiResponded 1 day ago

    Thanks for visiting us, Oscar. We're sorry to hear that your experience at Rusty Pelican - Miami didn't meet your expectations. We strive to provide excellent service and it seems we fell short this time. Your feedback is invaluable and we will certainly take it into account as we continually work to improve. We're glad you enjoyed the food and found it to be good value. We hope to have the opportunity to serve you better in the future. Best Regards, The Management Team
    

    Is this helpful?

    Report