Ryleigh's

Review summary

1. B

   Benjamin

   Dublin

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   I recently visited Rayleigh Rooftop Bar to celebrate a special occasion with my partner, but unfortunately, the experience left us deeply disappointed. While the venue itself is stunning, with a gorgeous ambiance and incredible views, our evening was overshadowed by a major mishap. After ordering drinks, the bartender accidentally spilled an entire glass of cocktail all over my girlfriend, including on her jacket, which has a fur trim. While accidents happen, what was particularly frustrating was the way it was handled. They offered not to charge us for the two drinks—one of which was the one spilled—but that felt insufficient given the situation. The alcohol completely soaked her jacket, and we had to pay for dry cleaning to restore the fur trim to its original condition. My partner was understandably upset, and the discomfort ruined the night for both of us. For a place that prides itself on delivering a high-end experience, I believe they could have done far more to make up for the situation—perhaps offering a complimentary meal or covering the dry-cleaning costs. Sadly, the lackluster response left us feeling undervalued as guests, and it’s unlikely we’ll return, which is unfortunate because the restaurant itself is beautiful. I hope Rayleigh can improve its customer service to ensure other patrons don’t have their evenings similarly ruined.
   

   Ryleigh'sResponded 1 day ago

   Hi Benjamin, Thank you so much for letting us know about your visit. I would like to personally give you a call to discuss your visit. Could you please send me a contact number and suited time to Jamesk@themayson.ie. Looking forward to hearing from you. Kind regards James
   

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2. H

   Hannah

   Manchester

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place! Booked for my boyfriend’s birthday and it did not disappoint…food and service was top.
   

   Ryleigh'sResponded 1 day ago

   Hi Hannah, Thank you so much for the lovely feedback. We look forward to having you dine with us again soon. Ryleigh's team
   

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3. J

   Joshua

   Cincinnati

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! All the staff great, food wonderful (definitely have the steak for 2) and Guilli was a great server.
   

   Ryleigh'sResponded 2 days ago

   Hi Joshua, Thank you so much for the lovely feedback. We look forward to having you dine with us again soon. Ryleigh's team
   

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4. G

   Glenn

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and great service. Will definitely return
   

   Ryleigh'sResponded 1 day ago

   Hi Glenn, Thank you so much for the lovely feedback. We look forward to having you dine with us again soon. Ryleigh's team
   

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5. H

   Hollie

   Bristol

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I booked this restaurant after seeing recommendations online. Myself and my friends were blown away by the food, service and the entire experience. So much so I booked a flight back to Ireland two weeks later to enjoy the experience again. Firstly, the service is outstanding, especially compared to restaurants at home. All of the service staff go out of their way to welcome you and make you feel so at home. No request is a problem, they truly go out of their way to provide you the best experience possible. They have excellent knowledge on the menu: both drinks and food. You notice the closeness of the team as they work together so well and communicate, especially when a waiter/waitress is busy with another table. We wished we could have given a bigger tip. Secondly, the food is outstanding. There’s not much more to say other than book this restaurant if you want an amazing meal. Timing is perfect, not too quick and not too long of a wait between courses. The food itself is cooked to perfection in how you request. I don’t eat red meat but my friends and partner believe the steak from this restaurant is the best they’ve ever eaten. I’ve had the chicken supreme twice and could truly eat it everyday for the rest of my life. Thankyou to the chefs. Finally, the overall experience is truly special. The view if you have a window table is beautiful. However, if you don’t have a window table the experience is still just as good. The open kitchen is probably the best part and the music is perfect for the vibe of the restaurant itself. Not too loud and not too quiet. Even the toilets get a 10/10 from me. Thankyou, can’t wait to be back.
   

   Ryleigh'sResponded 2 days ago

   Hi Hollie, Thank you so much for taking the time to share your experience with us. We are absolutely delighted to hear that we were able to make you dinner a special one and looking forward to having you dine with us again soon. Ryleigh's team
   

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6. E

   Eva

   Dublin

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   James, the manager, is an incredible asset to the company! Very well welcomed and seated. Jessica, the waiter, was highly knowledgeable and efficient in her delivery while being very polite and attentive throughout the entire dining experience. Thank you Eva
   

   Ryleigh'sResponded 2 days ago

   Hi Eva, Absolutely delighted to hear you had a great time with us. We look forward to having you dine with us again soon. Ryleigh's team
   

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7. J

   John

   London

   6 reviews

   4.0

   6 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   B’fast meeting, always a vg venue. Only criticism was the potatoes were not fully cooked (hard) as part of the Eggs Benedict
   

   Ryleigh'sResponded 2 days ago

   Hi John, Thank you so much for letting us know about your visit. Your feedback was passed on to our Head Chef. We look forward to having you dine with us again soon. Ryleigh's team
   

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8. A

   Anas

   London

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice restaurant with beautiful views and delicious food. Wonderful ambience and very lovely staff.
   

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   Ryleigh'sResponded 2 days ago

   Hi Anas, Thank you so much for the lovely feedback. We look forward to having you dine with us again soon. Ryleigh's team
   

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9. B

   Basak

   VIP

   Dublin

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great steak, lovely wine choices, absolutely fantastic atmosphere my favourite place to go for dinner
   

   Ryleigh'sResponded 2 days ago

   Hi Basak, Thank you so much for the amazing feedback. We look forward to having you dine with us again soon. Ryleigh's team
   

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10. R

    Robert

    Dublin

    1 review

    5.0

    1 review

    Dined on 14 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Went for a meal with my wife last night, the view was incredible, the staff were really nice, friendly and attentive. The food was amazing, we had the prawns to share for starter, tomahawk steak to share (was huge we couldn't finish it). This place makes one of the best whiskey sour's I've ever had. Place is a bit expensive,but it's worth it.
    

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    Ryleigh'sResponded 2 days ago

    Hi Robert, Thank you so much for taking the time to share your experience. We are absolutely delighted to hear you had great time. Look forward to having you dine with us again soon. Ryleigh's team
    

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