Saffron Red Bank - Modern Indian Dining

Review summary

1. A

   Anthony

   New York City

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   went Feb 15 for dinner. Parking was terrible, there were no available spots. We called the restaurant as we were circling around for parking and was referred to the valet service "with a red umbrella". We could not find it at all so we just opted to park far away. Service was busy as there were a lot of dining guests, the food took awhile to be delivered. The wrong food items were also delivered to our table. We had to call the wait staff's attention and they apologized and took it away. The food was good, but the overall experience left much to be desired.
   

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2. S

   Susan

   VIP

   New York City

   16 reviews

   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined on Valentine’s Day. We would have appreciated knowing in advance that it was a Prix Fixe menu but maybe should have guessed due to the holiday. That being said, there was a nice variety of choices. The food was excellent. Great service. Lovely ambience! We will definitely be back!
   

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3. p

   peter

   Philadelphia

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Some of the best Indian food that we have had, and great atmosphere.
   

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4. M

   Michael

   New York City

   19 reviews

   5.0

   19 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Appetizer and entrees well presented and very flavorful. This is our second time at Saffron and there will be more. Highly recommend.
   

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5. N

   Nayri

   VIP

   Caribbean

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious!! Every meal was served with such a nice presentation !!! Felt like I was in a Michelin star experience:) great service, music was also fun!!! Upset I didn’t try the desert after I saw the table next to us order…will have to go back
   

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6. A

   Anemona

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 5 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, going above and beyond. The food is the best Indian food I’ve had, so flavorful and unique take on Indian dishes. The chef uses a wonderful mixture of balanced ingredients that give a gourmet taste to every dish I’ve had
   

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7. G

   Gionna

   New York City

   1 review

   1.0

   1 review

   Dined on 2 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Had a reservation at 7:45pm. Waited over an hour to sit. When they finally sat us waited another 20 minutes for a waiter to come to our table which was only because I got up and asked. Did not get our food until after 10 pm and was not til the tail end they were rushing us. Very disappointed in the service. Food was mediocre
   

   Saffron Red Bank - Modern Indian DiningResponded on 2 February 2025

   Dear Gionna, We apologize for the lack of service you experienced during your recent visit. We take pride in providing an exceptional experience for all of our guests, and it’s clear that we fell short of that standard during your time with us. We would like to be able to make it right. Please feel free to email us so that we can further discuss . Sincerely, Saffron Redbank
   

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8. J

   Judi or Mike

   VIP

   New York City

   21 reviews

   3.0

   21 reviews

   Dined on 2 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Way under staffed with extensive wait for food. Nearly 2 hrs to recieve entree
   

   Saffron Red Bank - Modern Indian DiningResponded on 2 February 2025

   Thank you so much for taking the time to share your feedback. I want to sincerely apologize for the slow service you experienced during your visit . This is absolutely not the standard we aim to uphold, and completely understand how frustrating it must have been. We take all feedback seriously, and want you to know that we're actively reviewing our processes to ensure this doesn’t happen again in the future. Your experience is important to us, and we are committed to improving our service speed while maintaining the quality you expect. We hope that you will give us another chance . Sincerely, SaffronRedbank
   

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9. A

   Alak

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on 1 February 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was good with service was lacking. Server took a very long time taking her order made a lot of mistakes too.
   

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10. D

    Dorothy

    VIP

    New York City

    20 reviews

    5.0

    20 reviews

    Dined on 31 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was outstanding! Hard to read menu as it was a bit dark and lighting was a challenge but not a big deal
    

    Saffron Red Bank - Modern Indian DiningResponded on 2 February 2025

    Dear Dorothy, we are thrilled you enjoyed your experience at Saffron. looking forward to having you dine with us again soon! sincerely, Saffron Redbank
    

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