Saigon Sisters

Review summary

1. JV

   JamesV

   Chicago

   10 reviews

   vip
   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been here multiple times, everything I’ve had has been great. Had the bon mi special with the pho broth dip. It was absolute fire
   

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2. I

   Ingrid

   Chicago

   39 reviews

   vip
   5.0

   39 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This restaurant is great, their food is delicious and authentic! The service is outstanding! Everybody, starting with the owner who greets you as you come in, are super nice. I highly recommend it and can't wait to go back.
   

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3. R

   Richard

   Columbus

   18 reviews

   vip
   5.0

   18 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Saigon Sisters has been a favorite of ours fow many years and even though we no longer live in Chicago, its still a goto haunt when we visit.
   

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4. H

   Harrison

   Chicago

   5 reviews

   vip
   5.0

   5 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place. I can’t wait to come back with even more people
   

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5. J

   James

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an amazing experience at Saigon Sisters! The service was top-notch, with friendly and attentive staff making us feel right at home. The food was absolutely delicious – the short rib pho is a must-try, incredibly flavorful and comforting. The BBQ eggplant was a delightful surprise, with a smoky and savory taste that paired perfectly with the meal. And you can't go wrong with the spicy fried chicken bao – the best appetizer on the menu, crispy and packed with flavor! Highly recommend this gem for anyone craving authentic, high-quality Vietnamese cuisine.
   

   Saigon SistersResponded on 3 December 2024

   Thank you so much for this heartfelt review! We’re thrilled you had an amazing experience and enjoyed some of our favorite dishes, like the short rib pho, BBQ eggplant, and spicy fried chicken bao. Your kind words about our service and staff truly mean the world to us – making our guests feel at home is always our goal. And a special thank you for your private note – it was such a joy to welcome your daughter and her fiancé. We’re honored to be part of their celebration and appreciate your trust in us. Wishing your family all the best, and we can’t wait to have you back to explore more of the menu!
   

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6. K

   Katherine

   Chicago

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The outstanding service is matched by a large, varied selection of appetizers, entrées, desserts, and drinks. Dining here truly makes any occasion special.
   

   Saigon SistersResponded on 3 December 2024

   Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed both the service and our diverse menu. It’s an honor to be a part of your special occasions, and we look forward to welcoming you back for more memorable dining experiences.
   

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7. J

   Jennifer

   Chicago

   14 reviews

   5.0

   14 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Im sad it took me so long to find this place. I can’t wait to visit over and over again
   

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   Saigon SistersResponded on 3 December 2024

   Thank you so much for your kind words! We're so happy you found us, and it means the world to hear you're already looking forward to coming back. We can't wait to welcome you again and again for more wonderful visits!
   

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8. G

   Gregory

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our table was waiting and we were seated by the owner. Everything from our cocktail to our dessert was excellent but the short rib Pho was stand out! Fantastic dinner!
   

   Saigon SistersResponded on 3 December 2024

   Thank you for your wonderful review! We're thrilled you enjoyed your dinner, especially the short rib pho. It was our pleasure to host you, and we look forward to welcoming you back soon!
   

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9. S

   Susan

   Chicago

   1 review

   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Things that were good: prompt seating (had reservation) and food was good for value but not great. Things that were not so good: Some of the evening specials were not available (why would you put them on that list then?); curry chicken in salad was very salty; wine pours were definitely inconsistent (one at our table got a decent pour, where as the other person got half as much); staff were too quick to pick up our plates as if they wanted us out to turn the table quickly even though there was no one waiting; restaurant is near the Chicago el train track, so conversation was a little difficult as there were no walls (just windows) to buffer the noise. The other thing that bothered us was that the owner (husband of chef) made it a point to greet us, but it seemed unsincere as there was no follow-up to see if we were enjoying ourselves. Especially since this is a small restaurant. Unfortunately we will not be back.
   

   Saigon SistersResponded on 3 December 2024

   Thank you for sharing your detailed feedback. While we’re pleased you appreciated the prompt seating and found value in the food, we’re sorry your experience fell short in other areas. Your concerns about the availability of specials, consistency in wine pours, and pacing of service are noted, and we’ll work to improve. We also apologize if the owner’s greeting felt insincere. Our goal is to make every guest feel genuinely welcomed, and we regret missing the mark. We understand your decision not to return but hope you might reconsider in the future so we can provide the exceptional experience you deserve. Thank you for helping us improve.
   

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10. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Phenomenal experience. Love the family ran dynamic. The owner frequently stopped by and made sure everything was perfect. Great service and the food was to die for. Definitely try their signature dishes. Wow. Pho was delicious. I will say I’m more use to those huge bowls you’ll find in the Vietnamese community but they made the pho so well and the meat quality was phenomenal. Worth!
    

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    Saigon SistersResponded on 3 December 2024

    Wow, thank you so much for this incredible review! We’re absolutely thrilled to hear you had such a phenomenal experience and appreciated the family-run dynamic—we truly love connecting with our guests and making sure everything is perfect. Your kind words about the service, food, and especially the pho mean the world to us! We’re so glad you noticed the quality and care we put into every dish. Thank you for taking the time to share your thoughts, and we can’t wait to welcome you back for another memorable meal. It’s guests like you who make what we do so rewarding!
    

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