Salt & Ash - Halifax

Review summary

1. R

   Robert

   Atlantic Canada

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   A very nice brunch, except that that meatloaf choice was barely lukewarm.
   

   Salt & Ash - HalifaxResponded today

   Hi Robert, Thank you so much for joining us, we're sorry to hear that your meatloaf was barely lukewarm - this is of course not how it is intended to be served. I've passed that feedback along to our kitchen team so ideally we can see if that's a continuous problem, or a one off. I hope you let us know in the moment so we were able to provide a different (warmer) option for you! We hope to see you back soon. - The Salt & Ash Team
   

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2. G

   Gerald

   Montreal

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   More casual then expected Food was delicious Price was fair Service was great but waitress should introduce themself by first name Good experience, we will be back
   

   Salt & Ash - HalifaxResponded today

   It was lovely having you in the restaurant Gerald! So happy you had a great experience with us, we look forward to hosting you again. Cheers - The Salt & Ash Team
   

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3. J

   Joe

   Atlantic Canada

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   This restaurant is beautiful. The location, the ambience, the decor- all excellent. Service is solid. There is definitely room for improvement with the menu. We dined with a group of 8. Most were relatively pleased with their meals, but there are limited choices. The steak was good. Medium rare was cooked just right. The gap here is that it comes with some steak butter and is presented on a bed of brussel sprouts. That's it. Steak and 30ish brussel sprouts? Jalapeno cornbread is phenomenal. Overall - loads of potential here. Menu needs a refresh.
   

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4. m

   maryam

   Atlantic Canada

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible customer service and food, rude manager.
   

   Salt & Ash - HalifaxResponded today

   Hi Maryam, We are so sorry to hear that this was your experience. If you would like to provide us some more feedback, or some more information about what happened during your visit we would love to debrief it as a management team. We strive to provide great customer service here, and absolutely would never want to be seen as rude in our customers eyes. I implore you to please reach out to our General Manager with more insight into this incident. - The Salt & Ash Team
   

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5. M

   Mike

   Atlantic Canada

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall food was good ( tacos and Cheeseburger). When we entered the restaurant at first we were told they didn’t accept walk-ins, even though I could see they had tables available but still they couldn’t accommodate us without a reservation, so we used the app to book a table for like 15 mins later. That first impression was not that good for us, but once we got seated everything went smoothly. The kids menu is just ok, we ordered chicken fingers.
   

   Salt & Ash - HalifaxResponded today

   Hi Mike!! Thank you so much for visiting with us here at Salt & Ash. We've been in the process of training a brand new Hosting team, so feedback like this is valuable to aid us in pin pointing additional training needs. While I am not sure what happened in this exact situation, sometimes we do hold the door for Walk In tables if we are busy, the kitchen needs time to catch up with an influx of orders, or any other number of reasons that might require us to prioritize those booked through the reservation system. We are very glad that you were able to snag a table on the online platform and that we could get you in! We are glad the rest of the your time with us went smoothly, and are happy to take feedback on what else you'd like to see added to the kids menu! - The Salt & Ash Team
   

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6. A

   Anne

   Atlantic Canada

   1 review

   4.0

   1 review

   Dined on 30 December 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service was great, loved the atmosphere. Menu was limited and pizza is one of main options and none were avail
   

   Salt & Ash - HalifaxResponded today

   Thanks so much for visiting us Anne! We are so sorry that you visited while our pizza oven has been broken, we're currently waiting on the part to come in an we hope its back up soon. Hopefully you can visit us once its fixed, since our pizzas are our favorite thing on the menu! - Salt & Ash
   

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7. R

   Reid

   Gold Coast

   2 reviews

   5.0

   2 reviews

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love everything about this place been back several times, staff are friendly and knowledgeable and the food is amazing and super fairly priced considering it’s on the harbour. Will continue to go back
   

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8. B

   Bonnie

   Atlantic Canada

   1 review

   4.0

   1 review

   Dined on 29 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall a very pleasant brunch experience. We will be back
   

   Salt & Ash - HalifaxResponded today

   Thank you Bonnie! We look forward to having you back :) Cheers, The Salt & Ash Team
   

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9. H

   Hannah

   Atlantic Canada

   1 review

   5.0

   1 review

   Dined on 27 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was attentive and very knowledgeable. If she didn’t know the answer she was happy to go find out for us! The food came out extremely fast and hot. Our server never left us waiting to order another beverage and the drinks arrived fast. We had such a wonderful experience! We highly recommend this establishment. We are all current or past servers and we were all so impressed. Thank you for a wonderful evening celebrating our friend’s birthday!
   

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10. W

    Weston

    Atlantic Canada

    3 reviews

    5.0

    3 reviews

    Dined on 23 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A wonderful Tibb’s Eve special menu and all the classics as well. Enjoyed a wonderful Newfoundland slush. The “Skink” was amazing.
    

    Salt & Ash - HalifaxResponded today

    Merry Tibbs Eve Weston! We hope to see you again soon. - The Salt & Ash Team
    

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