Salt Kitchen at Hotel LBI

Review summary

1. T

   Thomas

   VIP

   New York City

   13 reviews

   1.0

   13 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   To the Management You’re doing a disservice to your wait staff. Poor planning and little Floor supervision caused us to have a VERY disappointing dining experience on Christmas Eve. 1/2 hour wait for our first drink and had to go to the bar for a second.BUT, that was a mistake. Only one bartender and he had an attitude. Over time nWe have witnessed the decline in the “ Living Room “ and Salt. But this is our last attempt in trying. You beat us down. To your wait staff, Merry Christmas!
   

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2. M

   Marianne

   New Jersey

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 3

   The service was terrible for a place that takes reservations & should know how many employees they need for a night…especially Christmas Eve. The drinks took forever from the bar & our 4 soups were brought out without spoons & of course it took so long to get someone to bring them. We didn’t order coffee or more drinks because it would take forever again.
   

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3. OT

   OpenTable Diner

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christmas Eve!
   

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4. S

   Shauna

   Atlantic City

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We attended breakfast with Santa and had such a nice time. Breakfast was yummy. The lattes delicious. The environment was perfect for a santa experience with our baby! We definitely will be making this a tradition.
   

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5. WH

   WilliamH

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Breakfast with Santa
   

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6. D

   Dennis

   VIP

   New Jersey

   30 reviews

   1.0

   30 reviews

   Dined on 4 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This dinner was a disaster. we arrived 10 minutes before our reservation and couldn't leave until 3 hours and 20 minutes later because the restaurant was overfilled, understaffed and under-resourced with food (they were out of a lot of items). We went out with friends for an early holiday celebration. We picked midweek to not run into big weekend celebrations. When we arrived, there was a line of about 10 cars to valet park our car. This never happens, except when there is a wedding. Valet staff was understaffed. When we walked into the place, the central hall was wall to wall and shoulder to shoulder with about 350 people participating in an evening indoor flea market. After seating and ordering drinks, it took 20 minutes for the drinks to arrive. You can imagine how busy the bar was with the flea market people and diners competing for service by an understaffed bar. Things went downhill from there. The wait staff and kitchen staff were marvelous under the circumstances they were forced to work under. I won't go into all the failures, but they were numerous. The blame clearly belongs on management, both hotel and restaurant. Restaurants which are going to host overwhelming events on a particular night should inform folks making dinner reservations of the event so patrons are aware of what they are going to experience when dining. The quality of food sucked because the attention paid to cooking and serving sucked (not blaming the service people). I can't say enough bad things about Hotel LBI based on this miserable experience. Don't stay there. Don't dine there. Avoid the place at all costs.
   

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7. L

   Lisa

   New York City

   10 reviews

   5.0

   10 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the service was phenomenal.
   

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8. D

   Denni

   VIP

   Atlantic City

   3 reviews

   3.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Thanksgiving entree was mediocre, not seasoned enough, not interesting for the price of the meal.
   

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9. L

   Lisa

   New York City

   8 reviews

   5.0

   8 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service. They made my husband’s 60th Birthday a special. Beautiful atmosphere.
   

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10. D

    Dana

    Nashville

    1 review

    5.0

    1 review

    Dined on 28 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We enjoyed a wonderful Thanksgiving dinner at Hotel LBI. The service was fantastic and the food was so delicious!
    

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