- Overall 1
- Food 1
- Service 1
- Ambience 1
We were mislead when we arrived at the restaurant thinking we would be sitting in the main room as advertised. However, when we arrived we were led past all the nice tables and taken to a smaller poorly decorated room which resembled a Wetherspoons. The room had clearly been over cramped to maximise profits as we had waiters shoving behind our chairs to get to the bar and to bring plates back and forth which isn’t fair on the customer or the employees as it’s awkward for everyone. Although we were shocked we didn’t want to make a fuss, as it was Valentine’s Day (and also our anniversary which was noted on the reservation) and we had hoped the food would make up for it. This hope unfortunately was not realised as our starter turned up cold and tasted as if had been frozen and reheated. But, the arancini balls were very nice. I ordered a margarita pizza with olives for main which was inedible for the most part, the base was underdone and soggy. This meant I couldn’t eat it with my hands and I had to eat what I could with a knife and fork, dissecting the pizza to see what I could eat which I would not expect from a restaurant. My partners carbonara was okay, but nothing special and he thought could’ve been cooked using a store bought mix. One of the worst carbonara he’s ever had. Prior to our reservation we were excited to have some dessert but we couldn’t bear to be in that restaurant any longer and despite being clearly finished with the food we had to wait for at least 10 minutes despite attempting to gain attention from the waiters to leave, leading my partner have to shout to one of the waiters. We requested the bill and card machine as soon as possible and after we had paid the waiter asked us if the food was to our liking despite most of one dish being uneaten and my partner described it as “okay” which the waiter didn’t pick up on or ask why it wasn’t to our taste.
