Scott's Richmond

Review summary

1. O

   Oliver

   Essex

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Harvey, our waiter was very attentive and showed an interest in the menu choices too making the selection process much easier for all. The setting of the restaurant is fabulous and overall it was such a pleasant lunch. I will be coming back again soon maybe even before Xmas if I can get in. Thanks again.
   

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2. H

   Has

   London

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good experience, lovely decor, good staff though they did overhear the convo and joined in. Not sure what I think about that! With all of these types of restaurants, I think the food is over priced but that is the way of the world. I would feel better paying a cover charge and a charge for service, as that is why I go there, versus over priced food.
   

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3. J

   John

   London

   14 reviews

   4.0

   14 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   On recommendation, we booked for 8pm and were met promptly and politely by the FOH Staff and led upstairs - the room was really pleasant, the staff were attentive, knowledgeable and helpful. Started with a couple of cocktails then the scallops which we shared then the bream and the sole. Both were excellent. We had the Chardonnay from the ‘other wines’ list and it matched perfectly. Finished with asking if they could make a Widow’s Kiss cocktail (they could and it was great) I didn’t know there was a ‘downstairs’ but we were shown it, it looked as relaxing as upstairs. What was funny was my jacket seemed to catch people’s attention - it’s an action-backed tweed sports jacket, if you’re interested! Yeah, we liked it. We will be back.
   

   Scott's RichmondResponded 6 days ago

   Dear John, We’re so grateful that you took the time to leave us such a lovely feedback. I very much look forward to sharing your lovely review with the team who will be very proud, We hope to welcome you back to Scott's Richmond in the future. Kind regards, Cidalia Martins Reception Manager
   

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4. S

   Steven

   London

   5 reviews

   4.0

   5 reviews

   Dined on 3 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic (if expensive for Richmond) food in a lovely setting. Very attentive service.
   

   Scott's RichmondResponded on 3 November 2024

   Dear Steven, We're so grateful that you took the time to leave us such a lovely feedback. I very much look forward to sharing your lovely review with the team who will be very proud. We hope to welcome you back to Scott's Richmond in the future. Kind regards, Cidalia Martins Reception Manager
   

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5. S

   Susan

   London

   5 reviews

   4.0

   5 reviews

   Dined on 28 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything we were expecting — great range of seafood dishes, good service, and tables far enough apart to keep noise levels down. Two had the Skate which was excellent.
   

   Scott's RichmondResponded on 28 October 2024

   Dear Susan, Thank you for taking your time to leave us a 4 star review following your recent visit at Scott's Richmond. we hope to welcome you back in the future. Kind regards Cidalia Martins Reception Manager
   

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6. M

   Marcus

   London

   7 reviews

   4.0

   7 reviews

   Dined on 25 October 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Lovely experience and fantastic service. Food was ok but I've had better meals and paid a lot less. Confit duck could take a few notes from an authentic toulouse cassoulet. Duck was nice but cassoulet was a bit tasteless and sausage was dry. Espresso martinis were a bit watery. Quality doesn't quite match price but I guess you are paying for the ambience and attentiveness of the wait staff who were fantastic.
   

   Scott's RichmondResponded on 27 October 2024

   Dear Marcus, Thank you for your thoughtful review! We’re thrilled to hear you enjoyed the ambiance and found our service fantastic. We appreciate your feedback on the food it's invaluable for our continuous improvement. We'll certainly take your comments about the confit duck and espresso martinis to heart as we strive to enhance our menu. We hope to have the pleasure of welcoming you back soon for an even better experience! kind regards, Cidalia Martins Reception Manager
   

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7. M

   Marion

   London

   3 reviews

   4.0

   3 reviews

   Dined on 22 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A lovely experience, fabulous food and service.
   

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8. R

   Raymond

   London

   16 reviews

   5.0

   16 reviews

   Dined on 22 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always Scotts lived up to expectations. Lovely table overlooking the river. All in all ticked all the boxes.
   

   Scott's RichmondResponded on 23 October 2024

   Dear Raymond, We're so grateful that you took the time to leave us such a lovely feedback. I very much look forward to sharing your lovely review with the team who will be very proud. We hope to welcome you back to Scott's Richmond in the future. Kind regards, Cidalia Martins Reception Manager
   

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9. A

   Andrew

   London

   25 reviews

   vip
   5.0

   25 reviews

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A meal at Scott’s is always a real treat and this was no exception; food, service and atmosphere were all terrific
   

   Scott's RichmondResponded on 22 October 2024

   Dear Mark, We're so grateful that you took the time to leave us such a lovely feedback. I very much look forward to sharing your lovely review with the team who will be very proud. We hope to welcome you back to Scott's Richmond in the future. Kind regards, Cidalia Martins Reception Manager
   

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10. S

    Samuel

    London

    3 reviews

    4.0

    3 reviews

    Dined on 19 October 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 2

    Beauty restaurant serving great food and fantastic wine. The table service was fantastic However the reception staff were very rude. We were 30 minutes late as my partner is on crutches and we didn’t appreciate the slope and steps we had to take to get to the restaurant. This inevitably delayed us. The person at the reception area could have been a bit polite about this but we were surprised at the tone and dismissive manner . took the the gloss off our night and left a bitter taste - but will definitely revisit
    

    Scott's RichmondResponded on 22 October 2024

    Dear Samuel, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you enjoyed our food, wine, and table service! However, we’re very sorry to learn about your experience with our reception staff. We understand that navigating the restaurant can be challenging, and we appreciate your patience during your arrival. Please know that we are committed to providing a warm and welcoming environment for all our guests, and your feedback will help us address this issue. We’re glad to hear you plan to revisit, and we hope to provide you with a smoother experience next time. If there’s anything specific we can do to make your next visit more enjoyable, please feel free to reach out. Warm regards, Cidalia Martins Reception Manager
    

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