Seabreeze Hotel, Mackay

Review summary

1. J

   Jeremie

   Tropical QLD1 review

   4.0

   Dined on 16 March 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Vegan and vegetarian options are really lacking…..
   

   Seabreeze Hotel, MackayResponded on 20 March 2025

   Hi Jeremie, Thanks for taking the feedback and the 4-star rating! We appreciate your thoughts on our vegan and vegetarian options and will take them into consideration as we continue to improve our menu. We hope to welcome you back again soon! Cheers, Team SBH.
   

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2. T

   Tracee

   Tropical QLD3 reviews

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of us ordered the fish and chips and the other ordered the ribs and we shared they were both amazing we will definitely be going back
   

   Seabreeze Hotel, MackayResponded on 17 March 2025

   Hi Tracee, Thank you so much for the kind words! We're thrilled to hear you enjoyed both the fish and chips and the ribs. It's great to know that sharing worked out so well! We can't wait to welcome you back or more delicious meals. Cheers, Team SBH!
   

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3. M

   Moira

   Tropical QLD1 review

   5.0

   Dined on 13 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, staff were super friendly and didn't even have to wait long for the food. Great place will definantly be going again
   

   Seabreeze Hotel, MackayResponded on 17 March 2025

   Hi Moira, Thank you for taking the time to share your experience! We are thrilled to hear you enjoyed the food and had a great experience with our friendly staff. We look forward to welcoming you back soon. Cheers, Team SBH.
   

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4. M

   Meredith

   Baltimore1 review

   3.0

   Dined on 14 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food and view are always great, but if you decide to sit outside bring some bug spray. There are millions of mozzies and they have nothing outside to deter them.
   

   Seabreeze Hotel, MackayResponded on 17 February 2025

   Hi Meredith, Thank you for taking the time to share your experience with us. We're glad you enjoyed the food and view. We understand that mozzies can be a nuisance and we appreciate the suggestion. Hope to see you again soon! Cheers, Team SBH!
   

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5. L

   Lorrette

   Tropical QLD9 reviews

   1.0

   Dined on 9 February 2025

   1. Overall 1
   2. Food 3
   3. Service 4
   4. Ambience 1

   Last Sunday Mini Fest was not enjoyable, as the band was positioned in the wrong place. Our table of 10 was next to a large table of young mums having a baby shower with their little ones running around screaming, so was very noisy, we were there to listen to the music. Didn't understand why management wouldn't set the baby shower table in another room so as not to disturb patrons that came to listen to the music and not have to put up with kids screamin & babies crying..So not an enjoyable afternoon.
   

   Seabreeze Hotel, MackayResponded on 14 February 2025

   Hi Lorrette, Due to the weather, this event was brought indoors, which was not ideal, however we did not want to cancel the event altogether. We love that you attend our venues for live music regularly! The group for the baby shower had made a booking and not specified what their visit with us was for. In saying this we welcome all people, including children to our venue & offer a family friendly atmosphere & would ask that on days like that you have some patience & understanding. We appreciate you taking the time to share this feedback with us. Kind regards, Team SBH.
   

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6. L

   Lorrette

   Tropical QLD9 reviews

   4.0

   Dined on 2 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Great table near the music, windows open good breeze, music was great!! We had a enjoyable day.
   

   Seabreeze Hotel, MackayResponded on 14 February 2025

   Hi Lorrette, We are so please to read about your positive experience with us! We appreciate you taking the time to leave such positive feedback and we look forward to welcoming you back in the future soon. Cheers, Team SBH.
   

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7. L

   Lorrette

   Tropical QLD9 reviews

   2.0

   Dined on 19 January 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   Overall it was fine, great music, shame some people don't respect others and talk loud while we try to listen to the artist playing, its very rude.
   

   Seabreeze Hotel, MackayResponded on 22 January 2025

   Hi Lorrette, Thank you for taking the time to share your feedback with us and we are so pleased to hear you enjoyed the music! We completely understand how distributive it can be when others are talking during a performance and while we always try to encourage a respectful atmosphere for all our guests and the performers, we also understand some people may have different expectations for the atmosphere. We look forward to welcoming you back soon for more great live entertainment! Thanks, Team SBH.
   

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8. D

   David

   Tropical QLD1 review

   4.0

   Dined on 17 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Staff at the venue were friendly and patient with my client. Meals were nice and delivered very quickly.
   

   Seabreeze Hotel, MackayResponded on 22 January 2025

   Hi David, Thank you for taking the time to share your experience with us! We are thrilled to read that you and your client had a positive experience with us. Our team takes pride in providing friendly and attentive services and we are so pleased you enjoyed your meals and the speedy delivery! We hope to be able to welcome you back soon. Cheers, Team SBH!
   

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9. N

   Nick

   Tropical QLD1 review

   4.0

   Dined on 4 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beer was flat. Location is fantastic, great staff, kids loved the playground.
   

   Seabreeze Hotel, MackayResponded on 9 January 2025

   Hi Nick, Thank you for taking the time to leave us a review about your experience with us. We are so pleased to see that your enjoyed you enjoyed your visit and that the kids had a great time on the playground. Cheers, Team SBH.
   

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10. D

    David

    Tropical QLD1 review

    4.0

    Dined on 1 January 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 2

    The food was lovely as usual. Had to move from our reserved table to a spare one outside because the music was too loud. Have previously dined when music was playing, but it has not been as loud as it was this time.
    

    Seabreeze Hotel, MackayResponded on 5 January 2025

    Hi David, Thank you for your feedback and for dining with us again – we’re glad you enjoyed the food! We’re sorry to hear the music volume affected your experience this time. Your comfort is important to us, and we’ll pass this on to our team to ensure a better balance in the future. We hope to welcome you back soon for another enjoyable visit. Cheers, Team SBH 🌊
    

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