Seltzers at the Omni OKC

Review summary

1. OT

   OpenTable Diner VIP

   Atlanta2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Michael was outstanding. Best service we had while at the Omni
   

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2. A

   Audrey

   Oklahoma City1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   I am incredibly disappointed in my experience at Seltzer's. I made a reservation at 10 am for brunch on a Sunday. I showed up a few minutes early and made sure to check in at the front desk. I was told by the hostess that she would check on my table to make sure it was clean and ready for her to escort us to. As she walked away to check, I turn around and notice about 4 to 5 other groups waiting to be seated as well. I struck up a few conversations with them and was given some info on how long they all had been waiting, and if they had a reservation or not. Some had already been waiting, with reservations, for more than 30-45 minutes with no updates or communication from the staff at any point. Long story short, it took 40 minutes past our reservation time to finally be sat down. On top of this, or waitress did not come and stop by our table for about 10-15 minutes. She kept walking by and saying "give me 5 minutes", she did that about 2 or 3 times. Once again, just no communication whatsoever. The food was much better than the service, although we had a limited menu for some reason (really wish they would have had better communication about that as well). My group was very excited to come and try their food and drinks - and we were surprisingly very disappointed in our overall experience. I hope that they can stay afloat and work on their environment and etiquette. They would be a fantastic restaurant if they could keep up with the baseline necessities.
   

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3. C

   Curstin

   Dallas11 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Hotel eatery on a busy weekend. Service was good, the kitchen was really backed up (we could see all the tickets). We had breakfast, it was decent for the time we had available.
   

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4. M

   Morgan

   Tulsa8 reviews

   5.0

   Dined on 5 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   My husband loved the rosemary in the breakfast potatoes and my kids loved the cast iron cinnamon roll.
   

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5. K

   Kari

   Oklahoma City1 review

   1.0

   Dined on 25 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Almost ruined our Christmas! App let me make a reservation for noon. I called the hotel to make sure that the restaurant was open. They did not inform me that the restaurant closed at 11 PM so my family showed up dressed up, excited to eat good food, and the restaurant was closed. I was devastated. I guess I should’ve asked the hotel what time they close. But I thought I did my part. Super bummed. Do not trust this app! Also, I kind of assume like most restaurants that the restaurant gets informed of any reservations made, so I’m very disappointed that the restaurant did not call me to tell me they closed at 11. Super disappointing! We don’t eat out as a family often- so it was a big deal!!
   

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6. J

   Jennifer VIP

   Oklahoma City10 reviews

   2.0

   Dined on 22 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   More expensive iHop. Had a reservation and still took a while to be seated. Service was slow. Food was very mediocre but pricey for what you get. Will not go back.
   

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7. N

   Nikki

   Oklahoma City13 reviews

   1.0

   Dined on 1 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant wasn’t open, no message to say my reservation was closed, no note on the door and nothing when I called to see what happened. Waste of a drive to go downtown for this
   

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8. C

   Czarina VIP

   Oklahoma City17 reviews

   5.0

   Dined on 10 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love to have brunch at Omni . Me and my hubby are always enjoyed our brunch here. We love the atmosphere and food. Also , the service was great 👍🏼
   

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9. OT

   OpenTable Diner

   Oklahoma City1 review

   2.0

   Dined on 27 May 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Service was terrible, hope it was an odd day and generally better. Told my wife never staying in the Omni Okc.
   

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10. OT

    OpenTable Diner

    Oklahoma City1 review

    5.0

    Dined on 12 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went for the Mother’s Day brunch and the whole family loved the experience! The food was great, there were a lot of options for everyone & the live music was nice. The service was great too! I read some mixed reviews before we went, but it seemed like they had worked out a lot of issues they might have had at their first few events. I would go back again!
    

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