Seoul Alley

Seoul Alley reviews from people who’ve dined at this restaurant. Based on recent rating.

1. J

   Jay

   Orlando2 reviews

   1.0

   Dined on 5 April 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant was closed. We made a reservation for before a concert and when we showed up there was a sign it was closed! Casino was packed with no where to eat, very disappointing start to a night we had been excited to enjoy.
   

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2. C

   Chuck

   New York City3 reviews

   1.0

   Dined on 5 April 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant was closed for renovations but accepted my reservation. Had to scramble to find a place to eat prior to going to a concert.
   

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3. D

   Dave

   Greater Boston3 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fried chicken wings were crispy and delicious. Bulgogi was succulent and filling. Staff was very friendly.
   

   Seoul AlleyResponded on 29 March 2025

   Dave, Thank you for taking the time to review us and appreciate the kind words. We are a new restaurant at Fox Tower, Foxwoods and our mission is to provide a "a taste of Korea" and for our guests to experience Korean hospitality. Thanks again.
   

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4. d

   david

   Greater Boston6 reviews

   2.0

   Dined on 1 March 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   We had a reservation on a Saturday night. The overall dining experience was not good. The server was pleasant but had too many tables to service. It took an inordinate amount of time to receive drinks and food. Other tables were experiencing the same level of service. We overheard conversations as to whether the food will be served prior to the concert commencing. Our entrees were not brought to the table at the same time (a table of two). Food was ok but nothing special. Food was expensive for the quality and level of service received. Much better dining options are available at Foxwoods
   

   Seoul AlleyResponded on 29 March 2025

   David, thank you for taking the time to review us. At that time, we are in soft opening mode but that still is no excuse for not providing great service. We take great pride in our food and we are sorry to hear that it was disappointing. We are now staffed appropriately with servers and kitchen staff.
   

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5. D

   Douglas

   Central Texas2 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   We waited almost 30 minutes just to get water and for the server to come over. When we finally were able to order, the appetizer and one meal came out about 20 minutes after that. About another 30/40 minutes the second entree came out. The last entree didn't come out until almost 2 hours after we arrived, and we had to complain. They were apologetic, and we got the last entree for free as well as complementary spring rolls. We were told multiple times that they've been open only 4 weeks, but that was a pretty week excuse. I used to be a server, so I tend to have a good amount of patience, but by the end, I didn't have an appetite and I just wanted to leave. I will never go back.
   

   Seoul AlleyResponded on 29 March 2025

   Douglas, thank you for your candid review. Although we were still in soft opening mode at that time, it's still no excuse to provide great service and food. We appreciate your honest comments and take your feedback seriously. Our mission to provide impeccable service and delicious Korean cuisine.
   

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6. M

   Michaela

   New York City1 review

   5.0

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Welcoming environment, delicious food! First time trying Korean food and absolutely want to try again. Many options for authentic Korean food.
   

   Seoul AlleyResponded on 29 March 2025

   Michaela, thank you so much for your kinds words. It is greatly appreciated. Will certainly share your review with our staff. Thanks again.
   

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