- Overall 1
- Food 4
- Service 1
- Ambience 1
We had a shocking experience at Serina last night. From the moment we sat down we felt like we were being rushed. We ordered our food witch then came out very quickly. Two of us had finished out started but one was still eating but they continued to collect the empty dishes making the one still eating feel rushed to finish. After being at our table for just under 1hour 30 mins we were asked numerous times by different members of staff if we had finished as they needed our table, we still had drinks to finish, in the email it states that if the is 3 or more of you eating , you are entitled to have the table for 2 hours. It seemed that they couldn’t cope with the number of bookings. We even heard one waiter offer a group of people a table at their sister restaurant Heavens Kitchen down the road.