Seven Doors Kitchen + Cocktails

Review summary

1. C

   Chris

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and excellent food!! We will go again
   

   Seven Doors Kitchen + CocktailsResponded today

   Thank you so much for your wonderful review, Chris! We're thrilled to hear that you enjoyed both our service and food. We look forward to welcoming you back for another great meal soon! Jake Quintana, General Manager and Executive Chef
   

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2. J

   Jo

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best calamari I have ever had! And I’ve had a lot across the country.
   

   Seven Doors Kitchen + CocktailsResponded today

   Thank you so much for your fantastic review, Jo! We're thrilled to hear that our calamari stood out as the best you've ever had. We can't wait to have you back again soon for more delicious experiences! Jake Quintana, General Manager and Executive Chef
   

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3. G

   Garon

   Los Angeles

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   I recently returned to this restaurant with my wife for a Valentine’s Day dinner, having previously enjoyed a positive experience. Unfortunately, this visit did not meet expectations. Upon arrival, the hostess was as friendly as always, and we were seated about 10 minutes ahead of our reservation. However, the service soon took a downturn. After being seated, we waited approximately 10 minutes before someone brought us water. Another 10 minutes passed before a waitress arrived, and the initial interaction was far from welcoming. The waitress was not warm or engaging, which set a negative tone for the meal. We ordered appetizers, which arrived promptly. While the oysters and sushi were excellent, the calamari was disappointing, as it was more fried lemon than actual calamari. When we ordered drinks, the server brought them without mentioning that they had run out of the bacon garnish, and it wasn’t until my wife pointed out the missing bacon that the waitress explained it. Instead of the bacon, two cherries were provided, which didn’t quite meet expectations. The main course also encountered issues. A server mistakenly delivered my entrée to another table, leaving me waiting while my wife ate. About five minutes into the wait, the manager explained the mix-up and assured me my food would arrive shortly, which it did after another 10 minutes. Unfortunately, when it did arrive, the steak had parts that were charred and had a bitter taste. The situation was further compounded when the server returned to interrupt our conversation, informing us that the manager wanted to offer a complimentary dessert as compensation. While I understand that holidays can be challenging for restaurants, it’s important that staff remain positive and professional, even when mistakes occur. As customers, we expect a high level of service and courtesy, and I believe that addressing these concerns would improve the overall experience.
   

   Seven Doors Kitchen + CocktailsResponded today

   Hi Garon, thank you for sharing your detailed feedback about your recent visit. I'm truly sorry to hear that we missed the mark this time around, especially given your previous positive experience with us. I completely understand how disappointing it can be when service falters during a special occasion. Your insights regarding our staff's engagement and professionalism are invaluable, as they guide us in improving our overall guest experience. If you could reach out at chef[at]sevendoorskitchen.com, we'd greatly appreciate it. Thank you once again for bringing these matters to our attention - we genuinely want to provide a dining experience worth remembering. Looking forward to hearing from you soon. Jake Quintana, General Manager and Executive Chef
   

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4. H

   Hendrix

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food is truly the star here! Had the truffle fries and sushi for appetizers and both were so delicious! I had the Chicken Penne alla vodka and my wife the braised rib and they were both so delicious and full of flavor. Value is AMAZING for the quality of the food. The inside is beautiful and ambiance was comfortable and relaxing. Although this is not an insult by any means this restaurant is not an expensive steakhouse so don't expect that type of ambiance (low lights, formal attire severs, $100 steaks lol) here. Perfect date night, we will be going back often!
   

   Seven Doors Kitchen + CocktailsResponded today

   Hendrix, we're overjoyed to hear that you loved your dining experience with us! It's fantastic that our truffle fries and sushi appetizers hit the spot for you. We’re thrilled that both the Chicken Penne alla Vodka and the braised rib were flavorful delights. We're excited to welcome you back often! Jake Quintana, General Manager and Executive Chef
   

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5. R

   Robbie

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good was very good and the service was better than average.
   

   Seven Doors Kitchen + CocktailsResponded 6 days ago

   Thank you for your kind words and support, Robbie! We can't wait to have you back for more culinary delights. Jake Quintana, General Manager and Executive Chef
   

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6. A

   Alicia

   VIP

   Dallas

   11 reviews

   5.0

   11 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s a really nice place with great a atmosphere , excellent food, excellent customer service and great prices.
   

   Seven Doors Kitchen + CocktailsResponded 6 days ago

   Alicia, we're thrilled that you had an excellent dining experience with us. We can't wait to welcome you back for more delightful moments! Jake Quintana, General Manager and Executive Chef
   

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7. C

   Chinasa

   Atlanta

   5 reviews

   5.0

   5 reviews

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service & ambiance . I enjoyed my time
   

   Seven Doors Kitchen + CocktailsResponded on 3 February 2025

   Chinasa, we're thrilled to hear that you enjoyed not only the food and service but also the ambiance during your visit. It's wonderful to know that you had a great time with us. We can't wait to have you back for more delightful experiences! Jake Quintana, General Manager and Executive Chef
   

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8. J

   Jim

   VIP

   Dallas

   21 reviews

   5.0

   21 reviews

   Dined on 27 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   First visit but we’ll be back Excellent service Very good food & delicious cocktails Fun atmosphere Glad we discovered Seven Doors
   

   Seven Doors Kitchen + CocktailsResponded on 29 January 2025

   Jim, we're thrilled to hear about your fantastic first visit with us! It's wonderful that you enjoyed our excellent service, delicious cocktails, and fun atmosphere. We can't wait to welcome you back for more great experiences. Jake Quintana, General Manager and Executive Chef
   

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9. v

   vanessa

   Calgary

   2 reviews

   3.0

   2 reviews

   Dined on 26 January 2025

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 3

   My husband and I both got sick from dinner about 2 hours after we left. We had different main courses but shared an appetizer and dessert. It was obviously something we ata - same symptoms and same timing.
   

   Seven Doors Kitchen + CocktailsResponded on 27 January 2025

   Hi Vanessa, we're truly sorry to hear about this. If you could kindly reach out at chef[at]sevendoorskitchen.com with more information, it would be greatly appreciated as we investigate this matter thoroughly. We look forward to hearing from you soon. Jake Quintana, General Manager and Executive Chef
   

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10. l

    loraine

    Dallas

    4 reviews

    2.0

    4 reviews

    Dined on 25 January 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Food was basic..for pruce..coffee was luke warm..understaffed...not attentive.
    

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