Smith & Wollensky London

Review summary

1. D

   David

   London

   13 reviews

   vip
   2.0

   13 reviews

   Dined today

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 1

   It has become so catered to children and babies it should no longer be considered fine dining. It’s understandable that children will be around, not a problem, but crying babies and children running around is not the atmosphere people want when you charge £100 for steak. Also, spread the tables around don’t continually seat babies by one table. I do not recommend, not worth the price.
   

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2. c

   chris

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent, our waitress was superb and we’ll definitely go back soon
   

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3. R

   ROb

   London

   20 reviews

   vip
   3.0

   20 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Been here a few times and service has always been superb . Came off rails last night with long delays , nearly an hour to get first course , they ran out of bread , when food arrived it was wrong . The food itself was superb .
   

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4. H

   Harald

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food, nice waiters, a bit noisy competent
   

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5. T

   Tim

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   A very good restaurant with an excellent menu and wine list. Reservations recommended as there is high demand for tables.
   

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6. J

   Jason

   London

   16 reviews

   5.0

   16 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Simply the finest restaurant you will visit. The food is excellent & the service is unique. It’s 6 stars not 5
   

   Smith & Wollensky LondonResponded 1 day ago

   Jason, thank you for your great review! I`m happy to hear that you had an amazing experience with us. I hope to see you soon Giorgia Assistant General Manager, Smith & Wollensky London
   

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7. o

   oliver

   London

   11 reviews

   vip
   5.0

   11 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great place for dinner - amazing quality meats (especially the Wagyu options) and a relaxed atmosphere make this one of our favourite places to go
   

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8. T

   Thanusha

   London

   2 reviews

   5.0

   2 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cynthia and Sebastian took care of us for our reservation and we were so well taken care of. Cynthia was attentive and checked in on us at all times throughout the meal. We had the tomahawk to share, and highly recommend if you come with a big appetite. It was delightful to have the table side experience with the tomahawk. Sebastian helped choosing a wine and is incredibly knowledgable. He was patient and the pride and passion he holds in his work is clear to see in how attentive he was with us to ensure we had a wine to beautifully complement our meal. A truly unforgettable experience.
   

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9. M

   Michael

   London

   1 review

   1.0

   1 review

   Dined on 14 November 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Unfortunately we could not eat as issue with the kitchen but staff dealt with it exceptionally
   

   Smith & Wollensky LondonResponded 7 days ago

   Dear Michael, Thank you for taking the time to share your feedback. While I’m glad to hear that our team handled the situation exceptionally, I am disappointed that the circumstances, which were unfortunately beyond our control, led you to rate us so poorly. We always aim to provide the best experience possible, and it’s frustrating for us and our guests when unexpected issues disrupt that. However, your acknowledgement of our team’s efforts means a lot, as we take great pride in how we respond to challenges. We hope to welcome you back soon and provide the full dining experience you were looking forward to. If there’s anything we can do to make that happen, please don’t hesitate to reach out. You have my details. Warm regards, Falko
   

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10. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on 13 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was my brother‘s birthday we totally enjoyed our meal. Everything couldn’t fault it. Great evening.  Thanks
    

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