SOL Mexican Cocina - Denver

Review summary

1. L

   Laura

   New Orleans

   16 reviews

   vip
   2.0

   16 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   The waitress was super overwhelmed and slow. Table side guac was the worst guacamole we’ve ever had—avocados were hard as rocks. Half the order came out wrong. We won’t be back.
   

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2. M

   Mary

   Denver

   5 reviews

   vip
   1.0

   5 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 4

   Overrated. Never good to get your food before drinks. Expensive for what it is.
   

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3. C

   Craig

   Denver

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The dinner was good but the service, particularly the food, was very slow. Not just for us but generally.
   

   SOL Mexican Cocina - DenverResponded 3 days ago

   Thanks for the review. We're glad to hear that you enjoyed the dinner at SOL Mexican Cocina - Denver. We understand that waiting for your food can be frustrating, especially when you're looking forward to a good meal. We're always striving to improve our service speed, and we appreciate your feedback. We hope to serve you again soon for a more enjoyable experience.
   

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4. H

   Hannah

   Denver

   2 reviews

   2.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   First time and wasn’t super impressed. Restaurant didn’t seem busy. We didn’t see a waiter or got our drinks till 30 min after we arrived. Food was ok…a bit bland. Barley saw our waiter all night. Reservation at 6:45, we didn’t leave till 8:40.. all we had was one margarita, chips and queso and me and my friend split a quesadilla which was not good. Won’t mind not coming here again.
   

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5. M

   Michael

   Denver

   1 review

   1.0

   1 review

   Dined on 3 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   I had a poor highly anticipated experience at SOL. To start, I chose to visit on a Monday night knowing that it would be slower and more quiet. I was seated at the table right by the opening of the kitchen/dish pit area, which I requested to be moved and they were able to accommodate. Once our food arrived we were enjoying the meal and about 15ish minutes later the server brought our check. My wife and I still had more than half our food on our plates, my margarita still full and my wife with a full glass of wine. To us, we felt that the server was rushing us out. No dessert offered, nothing just given the check. I would have ordered more drinks and food had this not happened. The manager came over offering his apologies, but to us this wasn’t a remedy as we felt so awkward and uncomfortable being there any longer. We packed our food in to go boxes and left.
   

   SOL Mexican Cocina - DenverResponded on 3 December 2024

   Hello Michael Thank you for taking your time to share your experience with us. We deeply apologize that you had a poor experience dining with us. We have discussed your feedback and will use that for our improvement. We truly hope you are willing to give us another chance to give you a much better experience! Thank you
   

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6. M

   Maulik

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined on 2 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   We have been visiting SOL for many times living in Socal. This was first time we visited Denver location and it was disaster for family reunion dinner. We placed the order which took 1 hour to arrive on table that is also after asking status on food. The food was not customized as requested so we have to wait again for another 30 min. Then we got food finally and it was too late. We had reserved table at 7 pm. Got dinner at 8:30 and left at 9:15 from long day. This place is not busy like how it is in California still we got food delayed and low quality. The tortillas for taco were dry and the food was not to the taste. I would recommend not to visit them if you have same or higher expectations like other SOL locations you have visited.
   

   SOL Mexican Cocina - DenverResponded on 3 December 2024

   Hello Maulik, Thank you for taking your time to share your experience with us. We deeply apologize that you had a poor experience dining with us. We have discussed your feedback and will use that for our improvement. We truly hope you are willing to give us another chance to give you a much better experience! Thank you.
   

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7. B

   Bryan

   Washington DC

   5 reviews

   4.0

   5 reviews

   Dined on 2 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very good food, service was a little leisurely on a Sunday night
   

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8. M

   Marlo

   Hawaii

   2 reviews

   vip
   3.0

   2 reviews

   Dined on 29 November 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   The service was good, however, we were seated at a table near the entry way and had to move due to the draft from the doors as we felt the freezing cold air very time some went in or out. The food choices were extensive and our servers was very attentive
   

   SOL Mexican Cocina - DenverResponded on 29 November 2024

   Thanks for the feedback, Marlo! We're glad to hear that you enjoyed our extensive menu and found our service to be attentive at SOL Mexican Cocina - Denver. We apologize for the discomfort due to the cold air coming in from the doors. We appreciate your patience and understanding, and we hope this wasn't a deterrent to your overall experience. We look forward to serving you again soon!
   

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9. M

   Michael

   Denver

   2 reviews

   3.0

   2 reviews

   Dined on 27 November 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   This is my fourth time eating at Sol. Was blown away the first time. But, the quality has dipped as the cost has risen. So, I can no longer recommend.
   

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10. m

    mike

    Denver

    54 reviews

    vip
    3.0

    54 reviews

    Dined on 24 November 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    Food and drinks are always great here but service almost always lacking.
    

    SOL Mexican Cocina - DenverResponded on 25 November 2024

    Hi MikefromTechCenter, Thank you for taking the time to share your experience at SOL Mexican Cocina - Denver. We're glad to hear that you enjoy our food and drinks, but we're sorry to hear that our service did not meet your expectations. We always aim to provide excellent service to all our guests, and we're disappointed when we don't meet that mark. We appreciate your feedback and will certainly use it to improve our service. We hope to have the opportunity to serve you again and provide a better experience. Best wishes, The Management Team
    

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