Sondes Arms

Review summary

1. C

   Christina

   Leicestershire

   2 reviews

   1.0

   2 reviews

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Absolutely horrible and sad experience. We have travelled an hour to go to the sondes arms and was given such terrible service. The food was lovely but there were numerous delays throughout the meal which then lead on to them pushing us out of the restaurant whilst we were waiting for our coffees due to their 2 hour limit. We appreciate this is a policy but the way we were told was appalling and the lady at front of desk is probably the worst woman I have ever encountered in hospitality. She’s aggressive, rude, unreasonable and does not want to listen. She blamed the kitchen staff and only having one coffee machine. We will not be returning and we really did use to love going there which is such a shame. Parking is also awful especially if you need a disabled spot.
   

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2. M

   Marie

   Leicestershire

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We haven't been here for about 7 years, and I am so glad we did. We chose the festive menu which was a carvery and it was lovely. Enough meat, could have done with 2 pigs in blankets, but all the trimmings and veg were really well presented and tasty.. We were seated by the door, so we got an icy blast every time the door opened, and also on the only round table that was really wonky.. My only gripe is when paying with the card you are asked to add a gratuity starting at 10% ! How about adding 5% too.?
   

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3. P

   Paul

   Northampton

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ordered from the Christmas lunch menu. Two of us are vegetarian and one is vegan, unusually there were plenty options. For the nut roast you get to choose from the carvery veg and it's all clearly labelled. Veggie gravy, roasties, stuffing and loads of other options were available. Deserts were good too, trillionaires tart is vegan and looked delicious. Overall, one of the best veggie Christmas lunches we've had in the area for a while, £22.50 for 2 courses is good value. First time we've been here in years and will definitely return.
   

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4. C

   Caroline

   Leicestershire

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was lovely. Service was a little slow. It was very busy.
   

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5. b

   balbinder

   Northampton

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 5

   We had the Christmas afternoon tea it was really nice apart from the cold sandwiches. The bread was very hard and we can’t. How to keep asking and we waited over 40 minutes again for our afternoon tea to arrive as we had to ask if it’s ready.
   

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6. R

   Richard

   VIP

   Leicestershire

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Carvery. Wednesday night has become a trip down to the Sondes for the Carvery. Fabio, Michaela, the Kitchen in its entirety and the serving staff; are an fantastic team.
   

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7. B

   Bev

   Leicestershire

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food/ setting & service Background noise was very high
   

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8. S

   Samantha

   Northampton

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   It was a fantastic meal!!! Had to wait significantly longer than expected but it was a busy place. Thanks and we will be back
   

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9. R

   Rhonda

   Northampton

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Lovely Christmas carvery. Food great but could have done with being warmer. Staff very friendly and helpful. Overall, very happy with the experience.
   

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10. S

    Susan

    Leicestershire

    1 review

    2.0

    1 review

    Dined on 14 December 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 1

    Very disappointed with our visit last night, the waitress were inattentive, there doesn't seem to be any front of house directing the younger members of staff. Our table had christmas cracker rubbish on the floor which was not picked up during our stay there. Our drinks we had to ask twice for. The general service by the waiting staff was very lacking.
    

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