Sorella

Review summary

1. E

   Erika

   Ottawa

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delicious meal to celebrate our engagement. The hostess was kind and congratulated us, and we were seated at the bar as we had requested. The bartender was sweet and knowledgeable and gave us Prosecco to toast with.
   

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2. T

   Tracy

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We loved our experience here! The staff was friendly, the food was VERY good and the price was fair- we left very happy!
   

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3. M

   Monica

   VIP

   Austin

   2 reviews

   3.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The food here was great however service was pretty mid. Could tell our waiter was ready to get out…he didn’t really explain dishes when we asked for what his favorites were. Hostess was really sweet so kudos to her. The vibe and setup is nice, but was super disappointed by our waiter.
   

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4. e

   eliza

   VIP

   San Francisco

   7 reviews

   1.0

   7 reviews

   Dined on 21 December 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Honestly very disappointed - very expensive and not tasty. Every dish was boring or just bad, service was very weird. Did not enjoy.
   

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5. OT

   OpenTable Diner

   VIP

   San Francisco

   11 reviews

   4.0

   11 reviews

   Dined on 15 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food as always was wonderful and the host was warm and friendly. Service was off compared to our many previous visits. Had to flag people down to get a wine refill, get salt, etc and check backs as food arrived were minimal. Warm appetizer arrest the same time as a cold salad—wish the server ha suggested timing those differently. Noise at first was awful. Music was so loud we could have a conversation sitting next to each other; host graciously adjusted it when we asked and then it was much better and much more cozy and comfortable. Restaurants, please: we dine out as much to enjoy one another’s company as your food and atmosphere. One should enrich the experience of the other. Finally, please consider candles or small table lights, not just to ease ordering but to give a softer feel to the whole room. The cool dim distant lighting in Sorella does the beautiful space and wonderful food a disservice.
   

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6. N

   Natalie

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sorella was lovely. The kitchen was open and visible, which I love. The servers were so very friendly, attentive and informative. Menu was creative and everything was SUPER YUMMY. Beautiful cocktails (very small portions for cocktails but not a huge negative for me). I went with 2 others and they were also both very happy with their meals and cocktails. I recommend and would go again.
   

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7. J

   James

   San Francisco

   23 reviews

   2.0

   23 reviews

   Dined on 8 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was glacial. We arrived on time and were seated promptly. After 20 minutes of being ignored I stopped the hostess and asked her to send us our server. Another 5 minutes passed. The server then arrived and glumly took our order. Ten more minutes passed before our cocktails arrived. Food was quite uneven. Asked for olive oil with the bread, we got butter. Asked again for olive oil. Ten minutes later the olive oil arrived. Meatballs were cool, hard and flavorless. General manager then appeared at our table to offer an empty apology for the delays…
   

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8. J

   Jim

   VIP

   San Francisco

   66 reviews

   5.0

   66 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   On a repeat visit, Sorella continues to please us. From the Kay, the hostess, to the waitstaff, to the chef, they all made us feel welcomed. All the food was artfully prepared and delicious. The cocktails were expertly prepared and creative. If you want to give it a try, you won’t be disappointed!
   

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9. Z

   Zach

   VIP

   San Francisco

   6 reviews

   2.0

   6 reviews

   Dined on 30 November 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Sorry but this was a complete mess. Several of the pastas were overcooked, and the desserts were not enjoyed by any. Charging premium prices for Cal-Italian that needs a lot of work.
   

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10. S

    Shannon

    San Francisco

    1 review

    4.0

    1 review

    Dined on 30 November 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    The food was amazing! The server and busser looked absolutely miserable.
    

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