Soul Shack Bar and Grill

Review summary

1. z

   zaundra

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was great !! Attentive - had everything we needed. The young man for the entertainment - his voice is amazing!!!
   

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2. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice will be back the customer service was wonderful
   

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3. D

   Donnie

   Dallas

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had a 700 pm reservation, And we were seated right away. The biggest issue was that our waitress was really bad!! We had to keep asking her for the simplest things . A sprite took her an half hour. We had to keep reminding her of what we asked for . Our food was decent ,I feel it was over priced . The service was so bad , half way through our meal ,we requested to-go containers . We asked for our check,and then we saw it had an 18 percent gratuity . That is a lot for really bad service and for only two people. But the craziest part is ,when I didn't want to give an additional tip she had an attitude. Please train your waitstaff to the caliber of an upscale restaurant when you're trying to charge like one.
   

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4. j

   jim

   Dallas

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   This was my first visit and was excited to see how well the reviews stcked up. I brought 5 others with me and they were very delighted with their entrees howver my salmon was cold and over cooked. I believe they prepared it and waited for the other entrees to be completed as all other entrees were served hot. Salmon is something they shoul stay away from preparing. I was very surprised not to find but one seafood item in the menu aand no catfish which is a staple of soul food. the music was nice but too loud as my guess and I found ourselves speaking very loudly to communicate. I would eturn to this restuarant but will not order salmon
   

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5. C

   CHERE

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time visiting with out of town guests and to say they met our expectations would be an understatement. The ambiance was great, it wasn't too crowded the night we decided to visit. The food was absolutely delicious and delectable. We will definitely be back to try more goodies on the menu. It would be great if they hosted a theme night much like the decor of the restaurant. That would be a lot of fun to dress up and attend.
   

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6. C

   Chelsea

   Dallas

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Day was wonderful will.be back.to see her next week!!
   

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7. S

   Smile4me

   Dallas

   5 reviews

   3.0

   5 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The live singing was the best on a Tuesday evening. The food was good, especially the yams. We live here so we may add this one to our favorite spots. Hope they make it.
   

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8. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time experience at Soul Shack. Food, service and atmosphere was excellent. Will definitely be back!
   

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9. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was a 10/10! We enjoyed the service, music, atmosphere and most definitely the food.
   

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10. T

    Trenton

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on 2 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was good from beginning to end! Food 10/10, atmosphere 10/10, service 10/10! It’s was our first time and we celebrated my lady birthday! I highly recommend this place. Parking can be a challenge so get there a little earlier than your reservation.
    

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