Sparrow Italia - Mayfair

Review summary

1. G

   Grainne

   Dublin

   3 reviews

   5.0

   3 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our evening at the sparrow. My daughter and I dined there after a lovely evening looking at all the lights. The service was very good and we Weren’t rushed through our meal which can happen sometimes when you are a table of 2. The food was lovely , the dining room is very pretty and I would recommend it. Dining in London is pricy but this was the nicest meal we had during our stay.
   

   Sparrow Italia - MayfairResponded 1 day ago

   Thankyou so much for your kind words and for your visit. We hope hope we have the chance to see you again soon and have a great festive season! My regards, Theo
   

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2. K

   Kristofer

   Munich

   2 reviews

   vip
   2.0

   2 reviews

   Dined on 3 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   I have eaten at Sparrow seven times this year and it’s generally been good hence coming back. However I will not be coming back from here in. Firstly the ambiance downstairs was non existent, the service was slow and when it came it was abrupt. The cocktails we bought were average at best and the price of the food looked higher than usually. Price for two was £400. I don’t mind that if it’s good but not for what my guest and I received in return. Overall poor.
   

   Sparrow Italia - MayfairResponded 5 days ago

   Dear Kristofer, I am once again writing you you to apologies for the experience you had with us. I did email you almost the second you sent the original Seven Rooms feedback review to try to ascertain full details and to rectify the experience. I do hope you received the email. I have also tried to call you personally to discuss but I did not have an answer. Just to clarify it is not great to hear and really care deeply about our guests especially repeat clients as you are. I can once again ask if you could be gracious enough to call me as I would very much like to make it up to you. My sincerest regards, Theo.
   

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3. J

   Jennifer

   West Palm Beach

   9 reviews

   vip
   5.0

   9 reviews

   Dined on 25 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was exquisite! Every culinary detail was on point! Can’t wait to go back
   

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4. l

   laila

   Dubai

   4 reviews

   5.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was amazing, my only issue is when I requested a table upstairs or away from the kitchen they never got back to us with a yes or a sorry we cant. The table was right next to the waiters station.
   

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5. m

   mark

   London

   9 reviews

   vip
   5.0

   9 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was excellent. The place was buzzing, so added to the ambience. Food was excellent, so overall, it was a great evening
   

   Sparrow Italia - MayfairResponded on 12 November 2024

   Dear Mark, we highly value all the reviews and feedback and we are thrilled you have had an amazing time with us - we also really enjoyed looking after you and we can't wait to see you again soon. My regards Theo
   

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6. D

   David

   Mobile

   108 reviews

   vip
   5.0

   108 reviews

   Dined on 30 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful experience at Sparrow Italia. Really memorable. The service was excellent as was the food. Delightful ambience. We’ll definitely recommend to our friends.
   

   Sparrow Italia - MayfairResponded on 3 November 2024

   Dear David, Thank you for the great comments. We hope we are able to repeat this experience on your next visit which we are very much looking forward to. My warmest regards, Theo
   

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7. A

   Adil charef

   London

   8 reviews

   5.0

   8 reviews

   Dined on 29 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service great and food delicious and the atmosphere is superb
   

   Sparrow Italia - MayfairResponded on 3 November 2024

   We are very happy you came to us and even happier to read your wonderful comments, Adil. Please be sure to let me know when you are planning to come again! Theo
   

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8. D

   David

   Seattle

   1 review

   5.0

   1 review

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time coming here and the food and atmosphere hold up amazingly. Extremely warm and welcoming staff. Our bartender, Martina, was such a joy and made us feel like family. Will definitely be coming back soon!
   

   Sparrow Italia - MayfairResponded on 23 October 2024

   Dear David, thank you for the glowing comments. It is so important to us to know that we are delivery what we want to and the second visit is sometimes the test most restaurants need to confirm they are doing it right. We are looking forward to your third visit and please accept a drink on arrival from us as a thanks for your regular custom. Please make your next booking direct through me and I will make the arrangements for you. My warmest regards, Theodore
   

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9. V

   Victoria

   London

   1 review

   vip
   1.0

   1 review

   Dined on 16 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Terrible service… after trying to get someone’s attention for 10 minutes the waitress offered me a tissue when I asked for a finger bowl. The oysters were not clean at all. I ended up coughing because of all the “bits”. When asking to pay the waitress did not know how to use the pdq machine and ended up “splitting” our bill! In the end my partner had to take hold of the machine and show her how to use it: Awful experience and I will most certainly not be returning.
   

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10. d

    denis

    London

    8 reviews

    vip
    5.0

    8 reviews

    Dined on 5 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic reasturant, only thing its a bit pricey but it has to be as tehre are so many staff, too many in fact. The Bar on the ground floor is great for an after dinner drink but cocktails at £21 is a bit much no matter how nice they are. But the reasturant gets a 5 star all the same
    

    Sparrow Italia - MayfairResponded on 10 October 2024

    Dear Denis, Thank you for taking the time to write to us. I really appreciate the 5* review and also very much thank you for the feedback. We are doing our best to stay competitive and offer our guests the best product possible in Mayfair. We will do all we can to keep our standards high while balancing the offering to our amazing guests. Please come see us again soon as we very much enjoy looking after you. Theo
    

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