Sports & Social at Live! Casino and Hotel in Philadelphia

Review summary

1. J

   JACK

   Philadelphia

   23 reviews

   vip
   5.0

   23 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Check in girl & manager where great 👍🏼 Shannon our server was excellent, thank you!
   

   Sports & Social at Live! Casino and Hotel in PhiladelphiaResponded 7 days ago

   Thanks for the awesome feedback, Jack! We're thrilled to hear that Shannon and the team made your experience memorable. We'll be sure to share your kind words with them. Looking forward to welcoming you back soon!
   

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2. M

   Mike

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined on 14 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good food and high intensity environment. This is our regular place to eat before a major league game.
   

   Sports & Social at Live! Casino and Hotel in PhiladelphiaResponded on 15 November 2024

   Thank you for your feedback! We appreciate your business and are looking forward to you coming back soon.
   

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3. A

   Andrew

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on 14 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service can be very slow. More than a few tables were waiting for their food.
   

   Sports & Social at Live! Casino and Hotel in PhiladelphiaResponded 7 days ago

   Thanks for your feedback, Andrew. We’re sorry to hear about your experience with service speed. We're actively working to improve our efficiency and appreciate your patience. Your insights help us strive for better!
   

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4. T

   Teneshia

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on 30 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a wonderful experience I made a reservation arrived was seated right away and ordered a cocktail and some food. the service was fast the staff was very kind.
   

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5. K

   Karlika

   Philadelphia

   1 review

   1.0

   1 review

   Dined on 22 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I showed up i drove in town from Atlanta to Philly where im from onNeverly to get a email a hour before stating the reservation i booked only for 100.00 was changed to 500.00 what a disappointment. This Place need to be ashamed i didn’t want to ruin are Family trip so we went to Chickie and Pete’s where i had no reservation and got a section without a problem. Sports and social what a waist of time.
   

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6. F

   Faheem

   Philadelphia

   1 review

   1.0

   1 review

   Dined on 22 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Well i had made reservations for 6 and the table i picked was $100 then this morning around 1130 i received a email saying it’s $400 like how does it go from $100 to $400 with the same table it wasn’t a booth or anything and it was away game and i had invited people. That was horrible i will never attend this place again
   

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7. S

   Stacey

   Philadelphia

   8 reviews

   3.0

   8 reviews

   Dined on 16 September 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was incredibly slow and we asked for our order of french fries twice - they never came and we had to ask them to remove it from the bill. Sandwiches were decent and 22 oz beers were served in 2 glasses (~16 oz and ~ 6oz)...very strange. Would I eat here again? Probably not but we needed someting relatively close to Lincoln Financial Field and this served its purpose.
   

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8. OT

   OpenTable Diner

   Cincinnati

   1 review

   3.0

   1 review

   Dined on 15 September 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   Food and drink were good but service was incredibly slow. It was noticeably understaffed.
   

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9. J

   John

   Philadelphia

   50 reviews

   vip
   4.0

   50 reviews

   Dined on 10 September 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 2

   First time here and did not know what to expect. The service was a little slow but the food was very, very good. I have Celiac disease (food allergy) but they have numeorus items on the menu that are GF. I had the mexican bowl and it was terrific. My friend had the taco's and love them
   

   Sports & Social at Live! Casino and Hotel in PhiladelphiaResponded on 6 November 2024

   Hi John, Thank you for visiting Sports and Social. We are thrilled you enjoyed your meal. I will address the concerns with the team. We hope you will enjoy your experience next time!
   

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10. I

    Iesha

    Philadelphia

    4 reviews

    3.0

    4 reviews

    Dined on 7 September 2024

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 3

    I appreciate the fact they were able to accommodate the extra seating for the add on guests. But… the food was below average. We spent in total 1200. Mostly on food. When I say cold nachos and fries, dry wings, dry salads and a wrap with zero flavor. I ordered a drink that taste different each time it was made. Never finished them because of the inconsistency but needed to order due to the table minimums. Friendly staff, good service but at that cost, next time we will have a gathering at home or elsewhere.
    

    Sports & Social at Live! Casino and Hotel in PhiladelphiaResponded on 8 September 2024

    Iesha, thank you for sharing your thoughts. We’re glad our team could accommodate your seating needs and appreciate your compliments on the service. We're sorry to hear the food didn't meet expectations and will share your feedback with our kitchen to improve. We hope to provide you a better experience next time.
    

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