Sticks'n'Sushi - Richmond

Review summary

1. p

   pcr1008

   London

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent lunch and service . Incredible quality .
   

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2. S

   Steve

   London

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and drinks and staff were fantastic and couldn’t do enough. Great setting and ambience. Will come again.
   

   Sticks'n'Sushi - RichmondResponded 2 days ago

   Hi Steve, Thanks for the 5*s! We’re so glad to hear you enjoyed the food, drinks, and service. It’s great to know the setting and ambiance added to your experience. We can’t wait to welcome you back soon. Best wishes Sticks'n'Sushi Richmond
   

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3. J

   James

   VIP

   London

   14 reviews

   5.0

   14 reviews

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super tasty food as always, and great friendly service
   

   Sticks'n'Sushi - RichmondResponded 2 days ago

   Hi James, Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food and service. We look forward to welcoming you back again soon. Best wishes Sticks'n'Sushi Richmond
   

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4. f

   fiona

   London

   13 reviews

   4.0

   13 reviews

   Dined on 28 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Delicious food and cocktails. We had a lovely evening but service was a little slow. Great decor and a buzzy atmosphere. It's pricy though so more for special occasions.
   

   Sticks'n'Sushi - RichmondResponded 2 days ago

   Hi Fiona, Thank you for your lovely feedback! We’re so glad to hear you enjoyed the food, cocktails, and atmosphere. We apologise for the slow service and will work with our team on improving that. We truly appreciate your support and hope to welcome you back for another special occasion soon. Best wishes Sticks'n'Sushi Richmond
   

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5. PK

   ParveenK

   London

   16 reviews

   4.0

   16 reviews

   Dined on 28 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Great food and always a massive fan of the quality of food here, but It was my first experience in Richmond and I was abit disappointed after our starters the food in between took ages to come out. I’m a massive fan of sticks and sushi as first used to eat in their Berlin & Denmark Restaurant’s which is also fabulous!
   

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   Sticks'n'Sushi - RichmondResponded 2 days ago

   Hi Parveenm, Thank you for your kind words about our food – we’re thrilled to hear you’re a fan of Sticks and Sushi! We’re sorry to hear that the service during your visit to Richmond didn’t meet your expectations. We understand the frustration of delays between courses, and we’ll address this with our team to ensure smoother service moving forward. We truly appreciate your feedback and hope to welcome you back soon for a better experience. Best wishes Sticks'n'Sushi Richmond
   

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6. S

   Sami

   VIP

   London

   14 reviews

   5.0

   14 reviews

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I booked the table to celebrated my wife’s Birthday and I have informed the Resturant. They did not do anything special to celebrate her.
   

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   Sticks'n'Sushi - RichmondResponded on 27 February 2025

   Hi Sami, Thank you for sharing your feedback, and we’re truly sorry that we missed the opportunity to make your wife’s birthday celebration extra special. While we aim to make every occasion memorable, it’s clear we fell short this time. Please know we’re working to improve in this area, and we’ll do our best to ensure that future celebrations are more thoughtful. We hope to have the chance to make it up to you both on your next visit! Best wishes Sticks'n'Sushi Richmond
   

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7. J

   Jane

   VIP

   London

   14 reviews

   5.0

   14 reviews

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Set menu options are best value Prefer previous vegetarian set menu to the current one, but all food is beautifully prepared, presented and is delicious. Highly recommend.
   

   Sticks'n'Sushi - RichmondResponded on 27 February 2025

   Hi Jane, Thank you for the review! It's great to know you have had a great experience with our food and appreciate the hard work our team put in with preparation and presentation. We also appreciate your comments on the updates to our vegan set menu, and will certainly take this on board for future menu updates and improvements. We appreciate your recommendation and look forward to seeing you again. Best wishes Sticks'n'Sushi Richmond
   

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8. J

   Jennalise

   Portland

   5 reviews

   5.0

   5 reviews

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always perfect every time - great staff and food! Thanks so much!
   

   Sticks'n'Sushi - RichmondResponded on 27 February 2025

   Hi Jennalise, Thank you for your great review. We're thrilled to hear that our team consistently deliver a great experience for you, with both food and service. We can't wait to welcome you back again soon. Best wishes Sticks'n'Sushi Richmond
   

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9. OT

   OpenTable Diner

   Berkshire

   2 reviews

   5.0

   2 reviews

   Dined on 19 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food
   

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10. L

    Louise

    London

    1 review

    4.0

    1 review

    Dined on 17 February 2025

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4

    Amazing food, drinks and atmosphere, service was slow, took a while to order first drinks, however the food made up for it!
    

    Sticks'n'Sushi - RichmondResponded on 20 February 2025

    Hi Louise, Thank you for the lovely review. We are so pleased you enjoyed your experience with us and appreciated both the food and atmosphere. We sincerely apologise for the delays in your service, but are happy to hear that this didn't take away from the meal. We can't wait to welcome you back soon. Best wishes Sticks'n'Sushi Richmond
    

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