Sticks'n'Sushi - Battersea

Review summary

1. H

   Hannah

   Kerry

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing and service outstanding really enjoyed our night. The California rolls are 10/10
   

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2. S

   Sam

   London

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and service - especially the sushi, will go back
   

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3. A

   Anne-marie

   Liverpool

   8 reviews

   4.0

   8 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Beef tataki was sublime A standout dish The sushi was good Sticks - average - odd combination of flavours, quite overpowering Nice vibe
   

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4. J

   Jane

   Surrey

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Excellent food. Staff friendly and helpful when we wanted to change the time of our reservation. Amazing menu choice. Only downside was restaurant quite noisy.. Would return.
   

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5. R

   Robert

   VIP

   London

   57 reviews

   5.0

   57 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Relatively new on BPS - very welcome addition - excellent food - we had Christmas set menu which was superb - fair price for good food.
   

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6. B

   Bhavik

   London

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food and our waitress was excellent, she made the kids feel at home.
   

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7. L

   Laura

   VIP

   London

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and ambience. Service a bit slow but overall great
   

   Sticks'n'Sushi - BatterseaResponded 3 days ago

   Hi Laura, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed both the food and the ambiance. We appreciate your patience regarding the service, and we will certainly take your comments into consideration as we continue to enhance our guest experience. We look forward to welcoming you again soon. Best wishes Sticks'n'Sushi Battersea
   

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8. H

   Heba

   London

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I did not like the dishes nor the service. I won’t visit again
   

   Sticks'n'Sushi - BatterseaResponded 3 days ago

   Hi Heba, Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. We would appreciate the opportunity to learn more about what went wrong. Please contact us directly so we can better understand your concerns and work to improve. We hope to hear from you soon. Best wishes Sticks'n'Sushi Battersea
   

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9. S

   Sadie

   London

   1 review

   2.0

   1 review

   Dined on 14 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   We wanted to try the new Battersea location despite the negative reviews, but we wish we hadn’t! So many teething issues at this restaurant! Tables in our section way too close together so no room for the waiters to move between tables without pushing chairs/stepping on coats etc. The lights above the tables were too low and made it difficult to look directly across the table. Service was crazy slow (had to wait 15 mins by the door to get to our reserved table….) & we weren’t approached once the whole night, we had to stand up and get a member of staff for everything we needed (drinks, food, more drinks and the bill etc). Didn’t feel like they had allocated sections of the restaurant to specific staff so was all a bit of a free for all. Such a shame as we love sticks n sushi but this new one clearly is not at the same level as the other locations. The staff don’t know the dishes very well either. This is a reputable company with expensive but good food - however, the service at our meal totally did not meet that of what you’d expect at a £165 dinner (for two). Such a shame and just hope they take on all of the feedback as it’s letting the reputation down.
   

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10. K

    Kate

    London

    1 review

    4.0

    1 review

    Dined on 14 December 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Overall, our experience at the newly opened Battersea Power Station branch of Stick'n'Sushi was very positive. The food, as always, was the highlight, which is why we continue to return. However, there were a few issues that slightly impacted our celebration. We had to wait quite a while before we could even place our drink order, and one of our guests had an extended wait for their starter while everyone else was already enjoying their main courses. It would have been ideal if all the food had arrived at the same time. That said, the staff were incredibly friendly and welcoming, which helped make the experience more enjoyable.
    

    Sticks'n'Sushi - BatterseaResponded 3 days ago

    Hi Kate, Thank you for your feedback. We're happy to hear you enjoyed the food and appreciate your continued support. We apologise for the delays with your drinks and the order of your food. While we do stagger service to avoid overwhelming the table, we regret that it didn’t align as planned during your visit. We're glad our staff's service helped enhance your experience, and we look forward to welcoming you back soon. Best wishes Sticks'n'Sushi Battersea
    

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