STK - Aventura

Review summary

1. A

   Ambra

   VIP

   New York City

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   No me gustó no tiene el Standar de los otros restaurantes STK
   

   Is this helpful?

   Report
2. S

   Stuart

   VIP

   Montreal

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food and ambience was amazing. The service was not up to STK standards.
   

   Is this helpful?

   Report
3. M

   Manny

   London

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Overall, our Christmas dinner and friends' reunion turned out to be a deeply disappointing experience. Unfortunately, what was meant to be a special evening was overshadowed by poor service and substandard food quality. While I won’t delve into specifics, nothing about the experience stood out in a positive way—except for our poor waitress, who made every effort to salvage the situation. Sadly, her genuine attempts came far too late to make a difference. Despite our efforts to remain upbeat and overlook the overpriced and overrated nature of the restaurant, the unprofessional behavior we encountered made it impossible to enjoy the evening. Although the restaurant manager tried to make amends with a substantial discount, it could not compensate for the fact that this establishment simply does not meet its reputation or justify its pricing.
   

   STK - AventuraResponded 2 days ago

   Hi, We're truly sorry to hear about your disappointing experience at STK - Aventura. We strive to provide a memorable experience for our guests and it's clear that we fell short this time. We're sincerely sorry for the lack of professionalism you encountered and we apologize for any inconvenience it may have caused. We appreciate your feedback and will certainly use it as an opportunity to improve. We hope you'll give us another chance to make things right. Best, Fabian Sanchez General Manager
   

   Is this helpful?

   Report
4. D

   Doye

   VIP

   London

   6 reviews

   1.0

   6 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was abysmal. It took over 10 minutes to get a waiter to take my order and only after I had to get a manager. I had to ask for and wait for 5 minutes to get a steak knife while my food was getting cold. same for ketchup. Not impressed
   

   Is this helpful?

   Report
5. R

   Ricardo

   VIP

   Miami

   4 reviews

   2.0

   4 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   Food was at best mediocre but very expensive. Service was wonderful. Parent made it very enjoyable as a server quality of the meat was very subpar for such an expensive restaurant. I used to frequent it before in South Beach and it was great. This is no longer a good quality steakhouse
   

   STK - AventuraResponded 3 days ago

   Hi RicardoK, We appreciate your feedback and we're glad to hear that you enjoyed our service during your visit to STK - Aventura. We're sorry to hear that our food didn't meet your expectations. We strive to provide top-notch dishes for all our guests and it seems we fell short this time. We'll certainly take your comments into account as we continuously strive to improve our food and service. We hope to have the opportunity to serve you again in the future. Best, The Management Team
   

   Is this helpful?

   Report
6. K

   Kevin

   VIP

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous date night idea especially with the happy hour. Life bites and great cocktails and it was great. The outdoor patio was lovely.
   

   STK - AventuraResponded 4 days ago

   Hi KevinL, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic date night at STK - Aventura, especially with our happy hour. It's great to know that our cocktails and food made your evening wonderful. We're glad you enjoyed our outdoor patio as well. Your kind words mean a lot to us and we look forward to welcoming you back soon. Best, The Management Team
   

   Is this helpful?

   Report
7. E

   Edwin

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Music and service and drinks were on point. Going back for sure!
   

   STK - AventuraResponded 4 days ago

   Thank you for the five-star review! We look forward to having you back soon. Don't forget to follow us on social media- @eatstk!
   

   Is this helpful?

   Report
8. s

   steven

   VIP

   New York City

   22 reviews

   1.0

   22 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Awful food and service. It will never survive. And the prices are outrageous for what you get. Very disappointed.
   

   Is this helpful?

   Report
9. N

   Neal

   VIP

   Cleveland

   27 reviews

   3.0

   27 reviews

   Dined on 10 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Love the vibe! My wife’s meal was the seafood special $114! Good, not great. May not return due to cost. We can get a good steak elsewhere for much less!
   

   STK - AventuraResponded 4 days ago

   Thanks for the review, Neal! We're thrilled to hear that you enjoyed the vibe at STK - Aventura. It's great to know that you and your wife enjoyed our seafood special. We understand your concern about the cost and we're constantly working to provide the best value for our guests. We hope to have the opportunity to serve you again in the future.
   

   Is this helpful?

   Report
10. N

    Nakera

    VIP

    Caribbean

    9 reviews

    4.0

    9 reviews

    Dined on 8 December 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Great vibe. DJ played some really nice music and it wasn’t too loud or bothersome. The food was really good, from the bread all the way to the apple pie. Nice cocktails as well. Our server was pleasant and knew. The restaurant is a bit pricey though for the portion sizes.
    

    STK - AventuraResponded on 9 December 2024

    Hey NakeraS, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed the vibe and our food and drinks. We understand your concerns about the prices, we aim to provide a dining experience that justifies the cost while also meeting the high standards we set for ourselves. We appreciate your feedback and will continue to strive for excellence in all aspects. We hope to welcome you back to STK - Aventura soon! Best Regards, STK - Aventura Management Team
    

    Is this helpful?

    Report