- Overall 3
- Food 3
- Service 5
- Ambience 1
This was a 30th anniversary dinner. My husband and I have been to many high end steak houses. Unfortunately, the ambiance here is lackluster at best.
We were not seated in the dining room where they at least had linen table clothes. Instead had an evening of listening to every aspect of the open kitchen noise. We were in a booth next to the salad prep area and an outside door that is locked. Unfortunately, customers seem to not see the sign and keep trying to access the door. It was even opened once by staff to all people to exit and let all of the cold air right in on top of us. If there is a dress code it is not enforced. Dress ranged from people appearing as though they just came from a workout and had flip flops, shorts, sweatpants to heading out for clubbing on NYE.
The ribeye steaks were cooked excellently and were delicious. The same goes for the mushrooms and the potatoes. The ceasar salad was drowning in dressing. My husband did enjoy his beef carpaccio . The dessert was just bad. The Japanese Cheesecake with Asian pear was dry and flavorless and quite frankly should never be served to someone.
Our waiter, Michael was wonderful. He was very nice and performed his job well.
Overall, there should be a warning while making reservations even several weeks in advance that this isn’t a fine dining establishment for all customers. Please be accurate in the description of what seating is available so customers can plan accordingly.
Stone & Webster Chophouse at Plant Riverside DistrictResponded 5 days agoDear Jason,
Thank you for choosing to dine with us and taking the time to review your experience. We appreciate you mentioning the quality service and entrees you experienced while dining with us. However, I am very sorry to hear that you did not enjoy your dessert and table location. We strive to impress, so I apologize that we fell short this time around. I have noted your feedback and will certainly address it with our staff. We would love to see you again soon for a much-improved experience!
Sincerely,
Mark Lehman
Director of Food & Beverage