Stonewood Grill & Tavern - Wellington

Review summary

1. A

   Andrew

   West Palm Beach

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were two couples and had dinner there on Saturday January 3rd 2025. We ordered chop steak, pork chop, shrimp and scallops and our fourth person had two appetizers. The food was great the value is terrific and our server Lisa was absolutely top-notch. Overall a great experience and we look forward to going back soon. Highly recommended!
   

   Stonewood Grill & Tavern - WellingtonResponded 1 day ago

   Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your guests had a great dining experience with us. It’s fantastic that the food met your expectations, and we’re especially happy to know that Lisa provided top-notch service. She truly is an asset to our team, and we’ll be sure to pass along your kind words to her. We’re so glad you had a memorable time, and we look forward to welcoming you back soon. We appreciate your recommendation and can’t wait to serve you again!
   

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2. W

   WALTER

   VIP

   Treasure Coast

   13 reviews

   3.0

   13 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   Waiter was probably the worst waitstaff person I have had in nine years in Florida. Failed to bring out things like water, teabags for tea. Served some appetizers 25 minutes after other appetizers. Then brought out main courses before salad was finished. Couldn’t open a bottle of wine.
   

   Stonewood Grill & Tavern - WellingtonResponded 1 day ago

   Thank you for your feedback. We sincerely apologize for the poor service you experienced during your visit. This is certainly not the standard we aim to provide, and we take your concerns very seriously. It is troubling to hear that your waiter failed to provide timely service, such as bringing out water and teabags, and that the timing of your appetizers and main courses was off. Additionally, the issue with the wine service is unacceptable. We would appreciate the opportunity to discuss this further and resolve the matter. Could you please provide your contact information so we can reach out to you directly? Our goal is to ensure that we address any concerns and improve for your future visits. Thank you for bringing this to our attention, and we hope to make it right.
   

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3. m

   marcia

   West Palm Beach

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love them hate that they are getting rid of bread service and cinnamon bread pudding
   

   Stonewood Grill & Tavern - WellingtonResponded 1 day ago

   Thank you for your feedback! We're happy to hear you enjoy your visits with us. We understand how important the bread service and cinnamon bread pudding are to your experience. We truly appreciate your input, and we'll be sure to pass it along to the team. Thank you for your continued support!
   

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4. S

   Stacey

   VIP

   Atlanta Metro

   167 reviews

   5.0

   167 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a lovely dinner, New Year’s Eve. We enjoyed the Asian chicken salad, the cedar plank, salmon, and the French dip. Also, the chocolate mousse cake was delicious. Noel provided very pleasant service.
   

   Stonewood Grill & Tavern - WellingtonResponded 1 day ago

   Thank you for your wonderful feedback! We're so glad to hear you had a lovely New Year's Eve dinner with us and enjoyed everything. We're also thrilled that Noel provided you with pleasant service. We look forward to welcoming you back for another great meal soon!
   

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5. J

   Joan

   West Palm Beach

   31 reviews

   5.0

   31 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We went as it opened and the place was about half full. Food was very good and we all had the prime rib which was delicious. It took a little extra time to order and we had to ask for one appetizer twice.. Everything went smoothly after that! It was a very pleasant experience.
   

   Stonewood Grill & Tavern - WellingtonResponded 1 day ago

   Thank you for sharing your experience! We're glad to hear that you enjoyed the prime rib and had a pleasant overall experience. We apologize for the slight delay in ordering and for needing to ask for the appetizer twice. We'll be sure to work on improving those areas to ensure a smoother visit next time. We look forward to welcoming you back soon!
   

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6. D

   Daniel

   VIP

   San Francisco

   54 reviews

   5.0

   54 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Menu selections were very varied and offered so many ideas for a great meal. Also, the service was outstanding: Alexis and Oaige combined to provide an exceptional experience. We can not compliment the front desk and service staff enough. Great choice for a great experience at fair prices. Also, great bar and tavern seating if preferred. But we ate in the dining room
   

   Stonewood Grill & Tavern - WellingtonResponded 1 day ago

   Thank you for your wonderful review! We're so pleased to hear that you enjoyed our varied menu and exceptional service from Alexis and Paige. It's great to know that our team made your experience memorable. We also appreciate your kind words about the atmosphere and seating options. We look forward to welcoming you back soon for another great meal!
   

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7. L

   Lois

   Pittsburgh

   6 reviews

   3.0

   6 reviews

   Dined on 30 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was decent, service very good. Note : even though open table has outdoor option for seating, they haven’t had outdoor for over a year. So, we were seated inside, comfortable and not noisy. Would like this menu get some new items, however
   

   Stonewood Grill & Tavern - WellingtonResponded 1 day ago

   Thank you for your feedback! We're glad to hear that you had great service and a comfortable dining experience. We appreciate your note about the outdoor seating, and we apologize for any confusion. We'll certainly pass along your suggestion for new menu items to our team. We hope to welcome you back soon for another enjoyable meal!
   

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8. M

   Maxine

   VIP

   Baltimore

   96 reviews

   4.0

   96 reviews

   Dined on 29 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service was a little slow but steady. However when the food arrived, my friend’s fish dish was burnt at the bottom. They said they would take care of it and took away the fish while she ate the veggies. My dish was fine so I proceeded to eat. It took quite a long time for them to prepare the fish. I was finished my meal and she had eaten all her veggies and we kept looking around. Finally the manager brought back her fish and it was much better. The manager apologized profusely for the long delay and offered my friend a dessert to eat in or take home. She accepted and told the manager she has eaten here for years and never had a problem before. We would go back bc it was made right with apologies and something sweet to go.
   

   Stonewood Grill & Tavern - WellingtonResponded on 30 December 2024

   Thank you for sharing your experience with us. We truly appreciate your understanding and patience during the delay. We're glad that the manager was able to address the issue and make things right with a sincere apology and a dessert on the house. We look forward to welcoming you back soon and providing a more seamless experience. Your continued loyalty means a lot to us!
   

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9. P

   Paula

   VIP

   West Palm Beach

   55 reviews

   4.0

   55 reviews

   Dined on 28 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   No bread brought to table until we asked for it. Ordered the salmon special with crab stuffing $28. Salmon and stuffing was chintzy. I was told it’s measured out at 7 oz. This was definitely not 7 oz., 5 oz at best. There was a tiny amount of crab on top. Maybe with crab it was 7 oz. Loaded baked potato was good.
   

   Stonewood Grill & Tavern - WellingtonResponded on 30 December 2024

   Thank you for sharing your feedback. We're sorry to hear that your recent experience didn't meet your expectations, especially regarding the portion sizes and the timing of the bread. We take your concerns seriously and will make sure the kitchen is aware of your feedback. We hope you’ll give us another chance to provide the excellent experience you're accustomed to!
   

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10. M

    Marcelo

    West Palm Beach

    2 reviews

    4.0

    2 reviews

    Dined on 27 December 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    The server was new and mistakes were made. The server still got a great tip so it’s not personal so rebound. I will be back for a third time.
    

    Stonewood Grill & Tavern - WellingtonResponded on 30 December 2024

    Thank you for your understanding and for giving us another chance! We appreciate your patience, and we're glad to hear that you're willing to return. We’re committed to improving and providing a better experience next time. We look forward to serving you again soon!
    

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