Sudden Sally

Review summary

1. S

   Shiwen

   Calgary

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Service was good but the food is not matched its prices
   

   Sudden SallyResponded 2 days ago

   Hello Shiwen, Thank you for sharing your feedback. We're glad to hear you enjoyed the service, though we're sorry to hear the food didn’t meet your expectations for its price. Your input is important to us. We’re always looking for ways to improve and hope to have the opportunity to serve you again. Have a wonderful holiday season!
   

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2. P

   Peter

   Calgary

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Went to Sudden Sally’s for Christmas dinner and had a wonderful experience. The food portion was more than enough and very tasty. Will certainly plan another visit in the very near future
   

   Sudden SallyResponded 2 days ago

   Hello Peter, Thank you for dining with us at Sudden Sally for Christmas. We are so pleased to hear you enjoyed your festive meal, and look forward to having you back in the future. Happy holidays!
   

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3. C

   Cherry

   Calgary

   6 reviews

   4.0

   6 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was okay, service could have been better. We found ourselves having to ask constantly for things like sugar and ketchup to go with our orders.
   

   Sudden SallyResponded 2 days ago

   Hello Cherry, Thank you for taking the time to share your experience. We’re sorry to hear that the service didn’t meet your expectations and that you had to ask repeatedly for basic items. Providing attentive service is a top priority, and your feedback will help us address this with our team. We hope to have the opportunity to provide you with a better experience on your next visit. Wishing you a happy holiday season!
   

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4. J

   James

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and coffee and beautiful decor. Would definitely come back here.
   

   Sudden SallyResponded 2 days ago

   Hello James, Thank you for coming in to dine at Sudden Sally during the festive season. We are happy to hear you enjoyed your beverages and food items. We look forward to having you back again in the future.
   

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5. M

   Martin

   Norfolk/Suffolk

   4 reviews

   5.0

   4 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and great service. Dealt with desert unavailability well with substitutes and no charge for inconvenience. Overall enjoyed our meal.
   

   Sudden SallyResponded 5 days ago

   Hello Martin, Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your meal, and hope to invite you back soon so you can enjoy the dessert that was unavailable during your visit. Happy holidays!
   

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6. J

   Jessica

   Calgary

   1 review

   2.0

   1 review

   Dined on 30 November 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   Very good food but we needed to track down someone constantly. Our party all works in a restaurant so maybe the server was new. But based on how bad it was, how rude the rest of the staff was we probably won’t be back.
   

   Sudden SallyResponded 5 days ago

   Hello Jessica, Thank you for your feedback, and we are sorry to hear about your experience. We take service quality seriously, and it’s clear we fell short during your visit. We appreciate your comments and hope you'll consider giving us another chance in the future.
   

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7. s

   smriti

   Edmonton

   8 reviews

   3.0

   8 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   They didn’t seem to have their act together. Maybe a new establishment. Some Menu items were not available, staff seemed burdened and unhappy. Food was ok. Focaccia was terrible- over toasted and burnt.
   

   Sudden SallyResponded 5 days ago

   Hello Smriti, Thank you for sharing your experience. We're sorry to hear that we didn’t meet your expectations, especially with the focaccia and service. We hope you’ll give us another chance in the future.
   

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8. C

   Cat

   Calgary

   3 reviews

   5.0

   3 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was exceptional, decent portion size! Very tasty. The wings are phenomenal. Our new favourite place
   

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9. c

   capricea

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Breakfast was amazing ! Quality ingredients that taste like it came fresh from the farm . Service was excellent as well . Highly recommend!
   

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10. C

    Christopher

    VIP

    Manitoba

    17 reviews

    5.0

    17 reviews

    Dined on 17 October 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Fantastic new addition to Banff's restaurant scene!
    

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