Sugar Factory - Atlantic City

Review summary

1. T

   Tracy

   Philadelphia

   13 reviews

   vip
   3.0

   13 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Second time there. First time we got burnt French toast (flipped it upside down so we couldn’t see). This time they brought out a different drink that I ordered and food was not prepared like how it wanted. I wanted soft back on and got extra crispy. Service and management very good, but the cook staff needs to be better.
   

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2. J

   Jennifer

   Philadelphia

   35 reviews

   4.0

   35 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   I have been here before, and it is enjoyable, but the prices are very high for what you get. We had a very nice server, but service was a bit slow. We will still always come back, however!
   

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3. G

   Gustavo

   New York City

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant said open, made a reservation on open table for my son’s birthday, it was closed. They should update their hours
   

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4. J

   Jessica

   New Jersey

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   It was really good food. Just very slow service. Our food came out before our drinks. But it also took awhile for them to come up to us to get us seated then took awhile for them to also take our order. I was super excited to try this place because of seeing it on TikTok. Like I said amazing food just slow service
   

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5. j

   john

   Las Vegas

   12 reviews

   4.0

   12 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The isn’t enough staff. Had to wait a while to be seated No one was at cashier to pay for candy
   

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6. L

   Lindsay

   New York City

   14 reviews

   4.0

   14 reviews

   Dined on 14 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Decent food and nice staff. A bit hyped up of an experience - wish we had gone to the happy hour instead as it’s overpriced for standard dishes.
   

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7. A

   Angel

   Atlantic City

   2 reviews

   4.0

   2 reviews

   Dined on 2 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   This is an extremely busy, high energy place. We were seated 10 minutes prior to our reservation time at a table almost inside the bathroom and in the middle of a highly traveled walkway, and just outside the kitchen. The placement looked like it didn’t even belong there. Our waiter was very accommodating. He took our food and drink order within 10 minutes of being seated. Our food was delivered quickly, still no drinks though. Food was delicious with very generous portions. Drinks were finally delivered and our waiter confessed he had forgotten about us because he was covering the bar area. All in all it was not a bad experience and we enjoyed ourselves. I will definitely go back.
   

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8. K

   Kathleen

   Atlantic City

   5 reviews

   3.0

   5 reviews

   Dined on 2 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Eh. I’ve been here a few times. Drinks and dessert are decent. Table they sat us at was by itself near boardwalk entrance so the ever present Atlantic City pot smell was present. Chair they sat my son in was broken. The appetizer sampler was just ok. Hard fried food. The highlight was the fondue platter. Service was good but again our table was out of the way and against a wall
   

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9. R

   Regina

   New Jersey

   1 review

   3.0

   1 review

   Dined on 1 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service was fair,food was good !! Drinks are overpriced, did not indulge in dessert😩quite the assortment …
   

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10. J

    Joseph

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 28 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had my birthday tonight it was super will Be back
    

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