Sugar Factory - Atlantic City

Review summary

1. F

   Frank

   New York City

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was ok a little cold even though it was not very busy. No salt and pepper shaker on the table.
   

   Is this helpful?

   Report
2. A

   Anne

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful server we had - terrific personality, he was singing to the music playing at Hard Rock AC. Food was yummy, good portions, reasonable $$$. Desserts were outstanding
   

   Is this helpful?

   Report
3. T

   Tracy

   Philadelphia

   13 reviews

   vip
   3.0

   13 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Second time there. First time we got burnt French toast (flipped it upside down so we couldn’t see). This time they brought out a different drink that I ordered and food was not prepared like how it wanted. I wanted soft back on and got extra crispy. Service and management very good, but the cook staff needs to be better.
   

   Is this helpful?

   Report
4. J

   Jennifer

   Philadelphia

   35 reviews

   4.0

   35 reviews

   Dined on 21 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   I have been here before, and it is enjoyable, but the prices are very high for what you get. We had a very nice server, but service was a bit slow. We will still always come back, however!
   

   Is this helpful?

   Report
5. G

   Gustavo

   New York City

   1 review

   1.0

   1 review

   Dined on 19 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant said open, made a reservation on open table for my son’s birthday, it was closed. They should update their hours
   

   Is this helpful?

   Report
6. J

   Jessica

   New Jersey

   1 review

   3.0

   1 review

   Dined on 17 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   It was really good food. Just very slow service. Our food came out before our drinks. But it also took awhile for them to come up to us to get us seated then took awhile for them to also take our order. I was super excited to try this place because of seeing it on TikTok. Like I said amazing food just slow service
   

   • 

   Is this helpful?

   Report
7. j

   john

   Las Vegas

   12 reviews

   4.0

   12 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The isn’t enough staff. Had to wait a while to be seated No one was at cashier to pay for candy
   

   Is this helpful?

   Report
8. L

   Lindsay

   New York City

   14 reviews

   4.0

   14 reviews

   Dined on 14 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Decent food and nice staff. A bit hyped up of an experience - wish we had gone to the happy hour instead as it’s overpriced for standard dishes.
   

   Is this helpful?

   Report
9. A

   Angel

   Atlantic City

   2 reviews

   4.0

   2 reviews

   Dined on 2 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   This is an extremely busy, high energy place. We were seated 10 minutes prior to our reservation time at a table almost inside the bathroom and in the middle of a highly traveled walkway, and just outside the kitchen. The placement looked like it didn’t even belong there. Our waiter was very accommodating. He took our food and drink order within 10 minutes of being seated. Our food was delivered quickly, still no drinks though. Food was delicious with very generous portions. Drinks were finally delivered and our waiter confessed he had forgotten about us because he was covering the bar area. All in all it was not a bad experience and we enjoyed ourselves. I will definitely go back.
   

   Is this helpful?

   Report
10. K

    Kathleen

    Atlantic City

    5 reviews

    3.0

    5 reviews

    Dined on 2 November 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 2

    Eh. I’ve been here a few times. Drinks and dessert are decent. Table they sat us at was by itself near boardwalk entrance so the ever present Atlantic City pot smell was present. Chair they sat my son in was broken. The appetizer sampler was just ok. Hard fried food. The highlight was the fondue platter. Service was good but again our table was out of the way and against a wall
    

    • 
    • 

    Is this helpful?

    Report