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Sugar Factory - Orlando, Orlando, FL

Sugar Factory - Orlando

2.8
2.8
7646 Reviews
$31 to $50
Contemporary American

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2 people
19:00
Booked 77 times today
  • Lively
  • Great for creative cocktails
  • Good for special occasions
Sugar Factory Orlando features delectable dinner selections. This celebrity favorite is sure to satisfy any sweet-tooth craving. Signature treats include famous Couture Pops, smoking Goblet Drinks, candy infused cocktails, and the one-and-only King Kong Sundae. We also will be serving brunch on Saturday and Sunday between 10:00 AM- 2:00 PM. Reservations are HIGHLY recommended for any day that you are wanting to dine with us.

*20% Service Charge will be added to All parties of 6 or more*
Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Comfort Food, Bar / Lounge / Bottle Service
  • Hours of Operation
    Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm
  • Phone number
    (407) 270-7082
  • Website
    https://sf3.sugarfactory.com/orlando-fl
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Whether celebrating a special occasion with family and friends or hosting Corporate Events, Birthdays, and Bachelorette parties, Sugar Factory can accommodate all your special event needs. Please contact orlandoparties@sugarfactory.com for all reservations and event inquires for parties of 12 or larger.
  • Private party contact
    Rachael Gorodnick: (407) 270-7082

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Menu

View menu on restaurant's website

What 7,646 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.8
2.8 based on recent ratings
  • 2.9Food
  • 3.4Service
  • 3.1Ambience
  • 2.5Value

Noise • Energetic

Review summary

AI-generated from verified diner reviews
Sugar Factory in Orlando offers a lively and fun atmosphere, perfect for special celebrations with its "amazing vibe" and "great service." Guests often enjoy their vibrant desserts and cocktails in a setting reminiscent of a party. The restaurant's accommodating staff ensures memorable experiences, making it a popular choice for birthdays.

7,646 Reviews

  1. Jay

    Orlando

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 2
    Loved the experience overall. However, I thought the music choice was a bit inappropriate for children under the age of 13. The food, our server, and drinks were awesome.

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  2. Narlecia

    Orlando

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was super fun! I ordered the birria quesadillas and they were PHENOMENAL!! IT is definitely PRICEY, and i don’t think it’s worth all the money you pay, but the drinks were good, but i would only come here if you’re looking to spend at LEAST $50

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  3. jennifer

    Miami

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 2
    Very bad experience. Extremely loud music. We could not even carry on a table conversation. No children’s menu. Food came out completely raw then when sent back it was much better, but they didn’t even take anything off the bill for the inconvenience. Was charged for milkshake never received it. Just overall very bad experience.

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  4. Jennifer

    Orlando

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    We didn’t realize how loud it was. We couldn’t hear our server but didn’t know we could sit outside. Food was so so. My husband had the fajitas and his tortillas were hard and cooked not soft at all. Don’t go for the spinach dip no flavor at all

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  5. Shantavia

    New York City

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 1
    The food was great. But I’m not sure if the waitress put on too much. We had to ask for different things more than one time, customer service was very poor, but the food was great.

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  6. Donnie

    Atlanta

    2 reviews

    4.0

    2 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    My only complaint is reservations. We had a 630 reservation, but were not seated until 7 (and that was after I complained). The lady at the front desk said their reservations only means they won’t take additional walk ins at that time. But you still have to send a wait around for a table. That’s exactly what we were trying to avoid. But I service was nice and very good. The manager did walk around the room and check with customers at the tables. So, 4 out 5.

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  7. Brad

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    Food just below averagefor the price. Cheap turkey and over cooked buger. More like Denny's food. Shakes were good but over price. The dining room furniture worn out and tv screen out needs updating.

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  8. Christine

    St. Louis

    3 reviews

    2.0

    3 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    Very disappointed compared to Chicago experience. Server did not explain any of the menu. Upon arrival we waited over 10 minutes for a host to show up at the hostess table. And the restaurant was half empty. Food was cold.

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  9. Elizabeth

    New York City

    4 reviews

    2.0

    4 reviews

    Dined 5 days ago

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 2
    Very loud and the food was awful. $300 for 5 people to not eat their food because it was way too salty or just not good/not as ordered. We won’t be back.

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  10. Ashley

    Tampa

    1 review

    3.0

    1 review

    Dined 5 days ago

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5
    It was a great experience and ambiance fun music and they really do it big for bdays! The food however was not good at all!

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FAQs

Sugar Factory - Orlando is rated 2.8 stars by 7646 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 77 times today
Google Map for Sugar Factory - Orlando

8371 International Drive, Orlando, FL 32819

Dining areas

Additional information

  • Cross Street
    Mercado Way
  • Area
    I Drive / Sand Lake
  • Hours of Operation
    Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Comfort Food, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Free parking garage for Icon Park or Valet
  • Public transit
    IDrive Trolley
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Patio/Outdoor Dining
  • Website
    https://sf3.sugarfactory.com/orlando-fl
  • Phone number
    (407) 270-7082
  • Private party facilities
    Whether celebrating a special occasion with family and friends or hosting Corporate Events, Birthdays, and Bachelorette parties, Sugar Factory can accommodate all your special event needs. Please contact orlandoparties@sugarfactory.com for all reservations and event inquires for parties of 12 or larger.
  • Private party contact
    Rachael Gorodnick: (407) 270-7082

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