Sula

Review summary

1. E

   Ellen

   San Francisco

   8 reviews

   vip
   3.0

   8 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Such a beautiful restaurant and location I just wish the food had not disappointed us. The fries and a few appetizers we had were excellent but the salmon dish, the pumpkin soup and a lentil dish were not very flavorful. The service and everything else was very good.
   

   SulaResponded 3 days ago

   Dear Ellen, We appreciate your feedback and thank you for taking the time to share. Our culinary team takes great pride in going above and beyond for their diners, and we look forward to promptly addressing your concerns in the days ahead. While we appreciate your kind words for our service and care, we hope for another opportunity to share a more typical experience with you in the months to come. We eagerly await your return and wish you nothing but the best until then. Sincerely, Martin Nicholson General Manager
   

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2. S

   Steven

   San Francisco

   13 reviews

   vip
   5.0

   13 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The staff were attentive, courteous, and went above and beyond to ensure that every aspect of our dining experience was perfect. Overall, the professionalism and friendliness of the entire team made our meal and time truly memorable. We will return and recommend this restaurant to friends and family. Thank you for making my dining experience so wonderful!
   

   SulaResponded 3 days ago

   Dear Steven, Thank you for sharing such a glowing review! It was a pleasure to welcome you to Sula, and we’re thrilled to learn of your memorable culinary experience. From our fresh and elevated fare to our warm and friendly team, we take great pride in sharing a truly unforgettable experience with our guests. Your recommendation means the world to us, and we look forward to being your go-to dining destination time and time again. Until then, we wish you nothing but the best and eagerly anticipate your return for another exceptional meal. Sincerely, Martin Nicholson General Manager
   

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3. A

   Ardyth

   San Francisco

   24 reviews

   vip
   3.0

   24 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   food was pretty good. service.. well. the server completely omitted several items we ordered and then told us they could serve the items any longer. we had kids with us.. and finally that he insist to chef to give us what we ordered/. didn't need to be such an ordeal. such a great location.. furniture could be much nicer.. view would be much better maximized. nice to be there on such a lovely day .//
   

   SulaResponded 3 days ago

   Dear Ardyth, Thank you for sharing such valuable feedback. While we appreciate your kind words for our fresh and elevated culinary offerings, we’re disappointed that the service fell short of your expectations. We can’t apologize enough for your atypical experience and look forward to promptly addressing your concerns with our team. We appreciate your added feedback on the aesthetic and promise a much-improved meal upon your return to our stunning location. Until then. All the best, Martin Nicholson General Manager
   

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4. K

   Kimberlea

   Oklahoma City

   1 review

   5.0

   1 review

   Dined on 27 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Manuel was wonderful! We especially loved the lamb chops and the spinach.
   

   SulaResponded 3 days ago

   Dear Kimberlea, Thank you for sharing such a glowing review! It was a joy to welcome you to our welcoming atmosphere and fresh fare, and we’re delighted you were able to experience all we have to offer. The lamb chops are always a favorite and we can’t wait to pass your kind words along to Manuel. We look forward to welcoming you for years to come and eagerly await your next memorable meal. Until next time! All the best, Maritn Nicholson General Manager
   

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5. M

   Michael

   San Francisco

   10 reviews

   vip
   5.0

   10 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent spot. Keep coming back! Dinner with a view!
   

   SulaResponded on 19 November 2024

   Greetings, Your kind words and perfect rating have us smiling from ear to ear, and we’re thrilled to have shared a memorable meal with you. From the stunning views surrounding us to our fresh and elevated fare, we take great pride in sharing a truly unforgettable experience with our diners. We look forward to welcoming you for years to come and eagerly await your return with open arms. Until then! All the best, Martin Nicholson General Manager
   

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6. L

   Laura

   San Francisco

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was fantastic! Service, food, value, atmosphere. Everyone was so sweet and accommodating. Felt like we were welcome family. The taste of everything was delectable! So many great options. Would highly highly recommend for a date night or gather! Can’t wait to come again!
   

   SulaResponded on 19 November 2024

   Dear Laura, Thank you for sharing such a glowing review! It was a joy to welcome you to Sula, and we’re thrilled you were able to experience our world-class fare and welcoming atmosphere. You can always expect an unforgettable meal whenever you walk through our front doors, and we hope to be your go-to choice for years to come. Your recommendation means the world to us, and we can’t wait for another opportunity to exceed your every expectation. Until then! All the best, Martin Nicholson General Manager
   

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7. OT

   OpenTable Diner

   Palm Springs

   4 reviews

   vip
   3.0

   4 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Great setting and wait staff. The food was mediocre at best. The presentation was excellent, but the taste of all of the 6 items we tried were a major letdown. The only memorable food item that I would return for is the dessert, prunpkin crème brûlée. However, it was cold and most likely prepared the day before. My recommendation to the team is really focus on fresh/taste and you will have a stellar place. It is a high volume that caters to tourist. Being a local in Marin, there is fierce dining options that we will stick to for now. Thank you.
   

   SulaResponded on 19 November 2024

   Greetings, We appreciate your feedback and thank you for taking the time to share. While we couldn’t agree more with your assessment of our welcoming atmosphere and dedicated service team, we’re disappointed to have fallen short of your expectations in this instance. We look forward to passing your feedback along to our culinary team, and we hope to have you join us for a much-improved meal in the months ahead. It would be a joy to share a more typical experience with you, and we wish you nothing but the best until then. Sincerely, Martin Nicholson General Manager
   

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8. M

   Micki

   San Francisco

   24 reviews

   4.0

   24 reviews

   Dined on 12 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 1

   We chose Sula to bring guests from Brazil to the beautiful view. We got there with a reservation and a notation for special occasion. We were told the restaurant wasn’t open and got seated in a no view booth. It was very disappointing.
   

   SulaResponded on 13 November 2024

   Dear Micki, Thank you for sharing such valuable feedback. We take great pride in providing our guests with a truly memorable meal, and we’re disheartened to have not fully exceeded your expectations in this instance. While we trust that your culinary experience was nothing short of delightful, we hope to have another opportunity to share our welcoming environment and famous views with you in the months ahead. We eagerly await your return and wish you nothing but the best until then! Sincerely, Martin Nicholson General Manager
   

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9. p

   paul

   San Diego

   2 reviews

   vip
   3.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   We looking forward to dining at Sula, but the food was so-so. Halibut was over cooked. The ahi appetizer was bland. The other dishes such as the short rib pasta were bit better. Disappointed. Service was great.
   

   SulaResponded on 11 November 2024

   Dear Paul, Thank you for sharing such worthwhile feedback. We take great joy in providing our diners with a truly exceptional experience, and we can’t apologize enough for falling short of your expectations in this instance. While we’re delighted to learn of your appreciation for our service and hospitality, we look forward to passing your feedback along to our culinary team. We promise a much-improved experience should you ever join us once again in the months ahead, and we wish you nothing but the best until then. Sincerely, Martin Nicholson General Manager
   

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10. J

    Jenny

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on 9 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server, Francisco, is fantastic. The best in the business. Alfred, on the other hand, it awful. The worst.
    

    SulaResponded on 11 November 2024

    Dear Jenny, Your perfect rating has us smiling from ear to ear, and we’re delighted to have shared a memorable meal with you. Our team always strives to provide our guests with exceptional hospitality and care, and Francisco will be thrilled by your appreciation for his efforts. We hope to be your go-to choice for years to come, and we eagerly await another opportunity to exceed your every expectation once again. Until then! All the best, Martin Nicholson General Manager
    

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