Sullivan's Steakhouse - Indianapolis

Review summary

1. P

   Peter

   Chicago

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   Quality and flavor of food was excellent. Ambiance was louder and more "energetic" than expected. Bathrooms needed to be better maintained. Server was personable and pleasant. Entrees took longer than expected to arrive.
   

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2. M

   Mark

   VIP

   Indiana

   54 reviews

   5.0

   54 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall great experience on a busy Christmas Eve! Food was fantastic, drinks were excellent, atmosphere was great...our server Josh B was for sure one of the best ever - a true professional!
   

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3. S

   Scott

   Indiana

   22 reviews

   2.0

   22 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   My family and I had dinner here on Christmas Eve. We waited a little longer for a server than I would’ve expected for this caliber of restaurant, but that was understandable during the holiday. However when my wife asked where the restrooms were, he offered to show her by linking arms with her. She told him she wasn’t comfortable with that. Afterwards he barely came to our table. We never received one of our side dishes. Never even were given it as a to-go. The server told us that it had been delivered to another table, but never brought it to us. I will say that my steak was one of the best I’ve ever eaten. But without a side, it was disappointing. He then seems to rush us out when he finally decided to show up to the table again. We were very disappointed to have this experience on Christmas Eve at a restaurant we’d heard really great things about. At the risk of getting this jerk again, we will not return.
   

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4. J

   Janet

   VIP

   Indiana

   16 reviews

   4.0

   16 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Server was fantastic - however the steak I got was NOT Prime which I ordered. Was tough with zero flavor. Pity!!
   

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5. J

   Joseph

   Indiana

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Roasted Brussels sprouts were best we’ve tasted. Filet Minion were done perfectly. Justin was very attentive and took good care us. The Bliss chocolate cake was an amazing desert to my wife’s birthday dinner celebration. Very satisfied with Sullivan experience.
   

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6. L

   Leslie

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Christmas Eve dinner of Porterhouse, Sea Bass and Scallops. Everything was at a perfect temperature. Our server Josh B provided amazing service and recommendations from start to finish.
   

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7. D

   Daniel

   Indiana

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   The restaurant has slipped. Cold food and very slow service.
   

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8. T

   Tynisha

   Indiana

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   I’ve been to this restaurant several times but it has been a few years. The food was amazing as always, however the service was absolute awful. Our drinks were empty must’ve time, we waited over 20min for desert then another 25min fit our check. They brought us the wrong check. We rarely saw our actual server. I’m Shocked at how inattentive they were and we were not the only table dealing with, it was clear others were frustrated. When you’re at a fine dining restaurant the service should be at the same level.
   

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9. N

   Nicki

   Indiana

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our traditional Christmas/Birthday celebration dinner out with our sons was an amazing experience. Not only because of the delicious food and drinks, but because our fabulous server. Melinda went above and beyond all expectations for a truly memorable experience. She was very attentive, knowledgeable on the entire menu, and has an amazing personality. It was truly a blessing! I cannot say enough about the best evening we’ve had in a very long time. We will always remember Melinda and will ask for her every time we come back, and you should too!
   

   • 

   Sullivan's Steakhouse - IndianapolisResponded 1 day ago

   Niki, I am thrilled to hear you had an amazing experience while dining with us. Melinda is a gem and I will be sure to pass along your praises to her. Please ask for her next time you visit. -Stephanie Stanley GM
   

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10. L

    Lindsey

    Tampa

    6 reviews

    3.0

    6 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    It was very slow. When we arrived at 3:45 for our reservation, the restaurant was mostly empty. However, we did not get out of there until 6:20pm which made us late for our show (Elf). Steaks weren’t cooked very well, bar was slow, and all was very expensive.
    

    Sullivan's Steakhouse - IndianapolisResponded 1 day ago

    Thanks for the feedback, Lindsey. We're sorry to hear that your experience at Sullivan's Steakhouse - Indianapolis didn't meet your expectations. We understand that our restaurant was nearly empty when you arrived and we apologize for the delay. We also regret to hear that our steak and bar service didn't live up to your expectations. We take all feedback to heart and will use it to improve. We hope you'll give us another chance to impress you in the future. -Stephanie Stanley GM
    

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