Sullivan’s Steakhouse - Little Rock

Review summary

1. M

   Michael

   VIP

   Little Rock

   33 reviews

   2.0

   33 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The service you expect usually relates to the price point of the dining experience. At Sullivan's - which has a very high price point, especially for Little Rock - you expect a fine dining experience. My family went here for Christmas diner and the food was mostly great, but the service was simply horrible. Drink orders were not taken when we were seated. 5 people in our party, but water only provided to 4 - then a very long wait to get the final water which took a special request. Appetizers were brought to the table, but no plates were provided so we had to use the bread plates. When the entrees arrived, the sides were not served for several more minutes - all aspects of the main meal should have arrived at the table at the same time. The server disappeared for long periods. When desert was served, the spoons were just tossed in front of each diner - all pointing in different directions. My apologies for the details, but service this poor takes away from the quality food and is simply not what you expect or deserve at an establishment that costs this much. Service should be excellent and flawless. What I hoped would be a treat for our family on Christmas night was simply a miserable dining experience and not the fine dining experience you would expect from Sullivan's
   

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2. S

   Susan

   VIP

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good server, very pleasant on Christmas Day! Bar made us some yummy mocktails. Merry Christmas!
   

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3. T

   Terri

   Los Angeles

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was outstanding!! Our server, Dalton, was amazing and very attentive. He was extremely familiar with the menu and made good recommendations for wine. You MUAT order the Wellington Beef Bites. Not to be missed.
   

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4. A

   Ashley

   Little Rock

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Steak was mediocre, waited a decent bit of time for our reserved table. The booth sat so low we asked for a booster for our 10 yr old. For the mo ey, I’ve had many better steak dinners.
   

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5. J

   Jay

   Little Rock

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great experience. Our server Natalie did an excellent job of taking care of us.
   

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6. D

   Dean

   VIP

   San Francisco

   10 reviews

   3.0

   10 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We have eaten at Sullivan’s a lot. By far our least favorite experience. The food was not seasoned properly and the service was lacking what you would expect for a $500 meal.
   

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7. J

   Jim

   Little Rock

   18 reviews

   3.0

   18 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Inexperienced severs and food not prepared as ordered.
   

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8. T

   Trey

   VIP

   New Orleans

   7 reviews

   2.0

   7 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Food was ok, but not for the cost. Bake potato was served cold, steak was served and had to wait over 5 minutes for a knife. Service was very slow.
   

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9. m

   marco

   Little Rock

   1 review

   5.0

   1 review

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First timers. Celebrating our anniversary, host was very nice and set our table up with roses and a card. Chance was our server and he was fantastic he admitted he was new on (5th day) but he didn’t act like it- he seemed very nice and knowledgeable. Service was outstanding. Food was amazing. Cocktails were great as well. No complaints or even critiques. The GM was nice and table touched. They did offer complimentary dessert for the occasion!
   

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10. B

    Brian

    VIP

    Shreveport

    11 reviews

    5.0

    11 reviews

    Dined on 17 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Client dinner. The food and service was exceptional. We had a great time and each dish was perfect.
    

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