Sullivan’s Steakhouse - Pittsburgh

Review summary

1. E

   Eóin

   Pittsburgh

   3 reviews

   vip
   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   I’ve eaten here about a half-dozen times. It has been about a year since my last visit. The place has definitely deteriorated since my last meal there. One of our drinks was forgotten. My martinis were full of ice fragments (buy the bartender a strainer, please!) My $79 dry aged strip was totally flavorless. I do mean totally. It was shocking. The Béarnaise sauce that several of us ordered was semi-solid on top, with a pool of melted butter underneath. The asparagus risotto was good, as was the bread. For the price, though, that’s simply not good enough. There are better options for a good steak in Pittsburgh. I’ll be availing myself those going forward.
   

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2. M

   Mary Ann

   Pittsburgh

   15 reviews

   vip
   5.0

   15 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We has a wonderful time at Sullivan’s. Great atmosphere, delicious food, great service, and an extensive wine and drink menu.
   

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3. R

   Rebecca

   Washington DC

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was lovely and the staff very accommodating
   

   Sullivan’s Steakhouse - PittsburghResponded 4 days ago

   Great to hear and I will pass on to the team. Appreciate your business and celebrating with us. John Stanley, Regional Director
   

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4. D

   Doug

   Orlando

   8 reviews

   vip
   3.0

   8 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The food was mediocre and overpriced. The sides were better than the entree. The server was new, and made it abundantly known. Trust me, he didn’t have to tell us. It’s a nice enough restaurant, but not worth almost $300 for three people. For those keeping score, only three alcoholic beverages were had. Thankfully, I had great company, and we had a fantastic time. Frankly, we could have done that at Primanti. Do yourself a favor, keep scrolling to something better.
   

   Sullivan’s Steakhouse - PittsburghResponded 3 days ago

   Hi Doug, thank you for taking the time to let us know about your recent experience with us. We are sorry to hear that you thought our food was mediocre and overpriced. We strive to ensure our guests leave here satisfied and wanting to come back and we clearly missed the mark with you and your company. We would love to make it up to you. If you wouldn't mind responding with your email address, I would like to send you something so that we may earn your business once again. I look forward to hearing from you soon. Thank you.
   

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5. m

   marion

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service . Steaks are cooked perfectly
   

   Sullivan’s Steakhouse - PittsburghResponded 3 days ago

   Hi Marion, Thank you for letting us know about your recent experience with us. I will make sure William is told and I am glad you enjoyed our delicious food. We appreciate your your business and we look forward to seeing you again real soon. Don't forget to visit us for Happy Hour Monday-Thursday from 3pm-6pm. Ismael Garcia-General Manager
   

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6. M

   Mike

   Pittsburgh

   7 reviews

   5.0

   7 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great. Both the person who greeted me and the server were pleasant and welcoming. I opted for the business lunch with the wedge salad, Delmonico and Brussels sprouts, which were all very good. The portion size was perfect. I would definitely return to this place.
   

   Sullivan’s Steakhouse - PittsburghResponded 4 days ago

   I will make sure William is told and I pass it on to the staff. I'm glad you had a great time. Thank you for your business. John Stanley, Regional Director
   

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7. J

   Jack

   Pittsburgh

   24 reviews

   4.0

   24 reviews

   Dined on 24 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This Sunday luncheon was a special occasion and the staff, especially our waiter, William, did everything possible to accommodate us. The restaurant is elegant and is a gem hidden on the first floor of the UPMC, formerly U.S. Steel, Tower. Every person in our party found a dish that was delicious. Another guest and I tried their signature cocktails - the Knockout, and I was blown away by the Smoked Rosemary & Orange Old Fashioned. Desserts, including Bananas Foster Bread Pudding, received rave reviews. Altogether a delightful experience.
   

   Sullivan’s Steakhouse - PittsburghResponded 4 days ago

   Thank you for joining us and I will pass the kind words onto William. We hope to see you again soon. John Stanley, Regional Director
   

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8. G

   Gina

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks were great, especially the Knock Out! Cat was a fantastic server!
   

   Sullivan’s Steakhouse - PittsburghResponded 4 days ago

   I will let Cat know and glad the drinks were perfect, thank you for joining us. John Stanley, Regional Director
   

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9. W

   William

   Charlotte

   1 review

   1.0

   1 review

   Dined on 19 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We sat down at 5, and ordered drinks which arrived at 6 with our meals. We all ordered a starter. The soup was delivered (cold) and not the salads until right before the meal. Two of us were splitting a steak. It arrived cut into small slices, cold. One steak ordered medium well arrived medium rare. The sides were very good. The server told the manager that we weren’t happy and he nicely came to our table and we discussed our issues. He said that he was new, the restaurant is understaffed, and that he would adjust our bill. He didn’t and at that point we didn’t have time to pursue getting the bill changed. Very disappointed.
   

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10. M

    Mark

    Pittsburgh

    1 review

    4.0

    1 review

    Dined on 19 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Service in the past was slower. Our dining experience was better though we allowed for more time before attending Pens game
    

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