Sullivan’s Steakhouse - Pittsburgh

Review summary

1. C

   Christine

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal! From the pork belly appetizer to the cocktails, steaks and desserts. Fantastic service from Rob. Great way to begin the New Year!
   

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   Sullivan’s Steakhouse - PittsburghResponded 4 days ago

   Hi Christine, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your meal at Sullivan’s Steakhouse - Pittsburgh. It's always a pleasure to know that our guests had a great time from our pork belly appetizer to our steaks and desserts! We're also glad to hear that our service met your expectations. We look forward to welcoming you back! Best regards, The Management Team
   

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2. OT

   OpenTable Diner

   Key West

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and staff were both fantastic. Cheesesteak eggrolls stole the show. Maya was our waitress and she did a wonderful job, 5*
   

   Sullivan’s Steakhouse - PittsburghResponded 5 days ago

   Thank you for the kind words and we let Maya know. Look forward to seeing you again soon. John Stanley, Regional Director
   

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3. B

   Bud

   Pittsburgh

   2 reviews

   1.0

   2 reviews

   Dined on 30 December 2024

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 4

   I will be posting a private message as to not embarrass anyone regarding our experience last night. Let’s just say, don’t expect the same meal of the restaurant is full and they are trying to get people out the door to a concert. :(. And my wife’s filet - may have been from the Top of the Triangle that closed 20+ years ago.
   

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4. A

   Albert

   VIP

   Pittsburgh

   322 reviews

   5.0

   322 reviews

   Dined on 30 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent -- service was a little slow -- but it was VERY BUSY - Ria our server was SO FRIENDLY AND LOVELY -- would request a table with her next time we come
   

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5. D

   Dena

   VIP

   Pittsburgh

   43 reviews

   5.0

   43 reviews

   Dined on 30 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was wonderful! We were there for the bubbles and caviar experience. Everything was amazing! So glad we participated in this event. Karissa made our night even more amazing! She was so personable and friendly.
   

   Sullivan’s Steakhouse - PittsburghResponded 4 days ago

   Dena, Thank you for the wonderful review and glad to hear you enjoyed the Bubbles & Caviar wine dinner with Karissa! Keep an eye out for our Daou Wine Dinner coming up at the end of the month!
   

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6. M

   Michael

   VIP

   Pittsburgh

   39 reviews

   4.0

   39 reviews

   Dined on 27 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   I really enjoyed the live music in the bar area by Karina and Ron
   

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7. F

   Freya

   BW

   1 review

   5.0

   1 review

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Unsere Bedienung Teresa war super freundlich, sehr zuvorkommend und immer um unser Wohl bemüht. Wir haben unseren Aufenthalt sehr genossen und können es jederzeit weiterempfehlen.
   

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8. M

   Monet

   San Diego

   2 reviews

   2.0

   2 reviews

   Dined on 25 December 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Disclaimer: I have a Bachelors degree in Hotel & Restaurant Management and I worked in F&B for ten years. This was sub-par. Positives: Mikayla (server) deserves a promotion or raise or just kudos for being the only person who actually saved us after our terrible experience and remained positive. When they brought the replacement steak the way it was supposed to be cooked, my sister said it was good. Negatives: dirty wine glass for wine taste. Did not have elevated service skills: did not build any rapport at initial greeting or ask if we have been there before or ask if she could recommend anything or walk us through menu. Both the server and another person brought drinks to our table holding the glass, not using cocktail trays. It took 30 minutes to get our cocktails. Our res was 6:45, we ordered salad/soup and entrees. My salad came out and the soup didnt come for 20 more minutes. Our enttees came at 830, and were wrong. I ordered the one broiled lobster tail, and was brought two lobster tails. We ordered four sides - they all came out lukewarm, and the LOADED baked potato came with nothing on it. When asked, they said it is “a la carte” (the menu literally says “loaded”) and brought butter chives cheese and bacon on the side with no serving utensils so I put butter on my own potato with a fork. My two lobsters had no extra room on the plate and I had to ask for plates. No one brought us steak knives and we had to ask for them So we sat with our steaks and lobster for five minutes before I physically got up to go talk to the manager. Manager had absolutely no manager skills - after our experience he had Mikayla bring us our check, and we walked out of there after paying with him standing 20 feet away, watching us leave and didnt say goodbye or thank you. Yes they comped half our meal but poor Mikayla jumped in in the last 20 min to apologize and tell us our serve cut her hand and had to he dismissed…. Bizarre experience.
   

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9. L

   Lisa

   Western NC

   4 reviews

   5.0

   4 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Alicia, was very gracious. The cocktails were delicious.
   

   Sullivan’s Steakhouse - PittsburghResponded on 30 December 2024

   Thank you for the kind words on Alicia, I will pass on the compliment to her and glad the cocktails were great!
   

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10. L

    Leslie

    Pittsburgh

    22 reviews

    5.0

    22 reviews

    Dined on 25 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful experience. Our server Mikayla was excellent and so was the food.
    

    Sullivan’s Steakhouse - PittsburghResponded on 30 December 2024

    Leslie: I'm glad everything was great and I will pass this on to Mikalya. We appreciate you dining with us.
    

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