Sullivan's Steakhouse - Wilmington

Review summary

1. R

   Randy

   Philadelphia

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   The food is good but the last two times we have visited the food took well over an hour to come out. Tonight was almost 1.5 hours.
   

   Sullivan's Steakhouse - WilmingtonResponded today

   Randy, Thank you for taking the time to share your experience at Sullivan's Steakhouse - Wilmington. We're glad to hear that you enjoyed our food. However, we're sorry to hear about the long wait times you experienced during your visits. We understand how frustrating that can be and we're working on improving our service times. We appreciate your feedback and hope to serve you again soon. - Marissa Krawciw, General Manager
   

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2. T

   Tamika

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lamb chops were good Bone in ribeye was delicious Cheesesteak egg rolls were a winner Crab stuffed shrimp was excellent
   

   Sullivan's Steakhouse - WilmingtonResponded today

   Tamika, We're thrilled to hear that you enjoyed your dining experience with us at Sullivan's Steakhouse - Wilmington! It's wonderful to know that our lamb chops, bone-in ribeye, cheesesteak egg rolls, and crab stuffed shrimp hit the mark for you. We strive to provide excellent food and service, and your feedback is a testament to our efforts. Thank you for your kind words and high ratings. We look forward to welcoming you back soon! - Marissa Krawciw, General Manager
   

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3. H

   Hyseem

   Philadelphia

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   The Food was HORRIBLE. The mash potatoes tasted like they were the box mash potatoes you get from the dollar store. I asked for my steak medium and it came out burnt all I could taste was the char from the grill. OVERALL very bad experience in which I’m surprised. Service was excellent I could say
   

   Sullivan's Steakhouse - WilmingtonResponded today

   Thanks for visiting us, Hyseem. We're truly sorry to hear about your experience at Sullivan's Steakhouse - Wilmington. We take pride in our food and it's disappointing to hear that it didn't meet your expectations. We appreciate your feedback and will certainly look into this matter. It's great to know that you found our service excellent. We hope you'll give us another chance to impress you with our food in the future. - Marissa Krawciw, General Manager
   

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4. D

   Dalton

   E. Tennessee

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic definitely recommend all around very satisfied with the people the food everything was wonderful.
   

   Sullivan's Steakhouse - WilmingtonResponded today

   Dalton, We're thrilled to hear that you had a fantastic experience at Sullivan's Steakhouse - Wilmington. It's wonderful to know that our food, service, and overall value met your expectations. We strive to provide our guests with an exceptional dining experience and your kind words are a testament to our efforts. We look forward to welcoming you back soon! - Marissa Krawciw, General Manager
   

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5. A

   April

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were amazing. We did have to wait nearly 30 minutes for a table despite having a reservation
   

   Sullivan's Steakhouse - WilmingtonResponded today

   April, We're thrilled to hear that you enjoyed the food and service at Sullivan's Steakhouse - Wilmington. It's always our goal to provide an amazing dining experience for our guests, and we're glad to know we hit the mark for you. We understand how frustrating it can be to wait for a table despite a reservation, and we apologize for the inconvenience. We appreciate your patience and understanding, and we hope to have the pleasure of serving you again soon. - Marissa Krawciw, General Manager
   

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6. OT

   OpenTable Diner

   Philadelphia

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food and service was great the only bad side of dinner was the fact that “the sure thing” dinner option not being available tonight was not communicated on the reservation which threw me off as I had planned out how much I was planning on spending causing me to spend more money. Other than that the dinner was wonderful like my previous dinners here.
   

   Sullivan's Steakhouse - WilmingtonResponded today

   Thank you for your feedback and for choosing Sullivan's Steakhouse - Wilmington. We're glad to hear that you enjoyed our food and service. We regret that the communication about the'sure thing' dinner option wasn't up to our usual standard. We appreciate your patience and understanding. We hope to welcome you back soon for a wonderful dining experience. - Marissa Krawciw, General Manager
   

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7. A

   Adam

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not the cheapest steakhouse but far from the most expensive. Excellent and consistent experience anytime we go. Steaks and side dishes are all premium and the ambiance and service are above and beyond normal restaurant experience IMHO. Wait was minimal with a reservation. Highly recommended.
   

   Sullivan's Steakhouse - WilmingtonResponded 1 day ago

   Adam, we're thrilled to hear that you consistently enjoy your experiences at Sullivan's Steakhouse - Wilmington. We take pride in our high-quality steaks and premium side dishes and it's great to know that they hit the mark for you. We're also glad that you appreciated our ambiance and service. We strive to provide an exceptional dining experience and your recommendation means a lot to us. We're glad you found our wait minimal and highly recommended us. We look forward to serving you again soon! - Marissa Krawciw, General Manager
   

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8. M

   Myra

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always a pleasant dining experience. One of our favorite places to dine.
   

   Sullivan's Steakhouse - WilmingtonResponded 1 day ago

   Myra, We are absolutely thrilled to receive your glowing review! Thank you so much for taking the time to share your positive experience with us. Your kind words have truly brightened our day, and we are delighted to know that you enjoyed every aspect of your visit. Once again, thank you for choosing Sullivan's. We look forward to welcoming you back soon for another delightful dining experience. - Marissa Krawciw, General Manager
   

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9. N

   Nigel

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good quality food, well presented. Knowledgeable server.
   

   Sullivan's Steakhouse - WilmingtonResponded 1 day ago

   Nigel, Thank you for taking the time to review your visit to Sullivan's Steakhouse - Wilmington. We're thrilled to hear that you enjoyed our quality food and well-presented dishes. It's always our goal to provide knowledgeable and friendly service, and we're glad we hit the mark during your visit. We appreciate your feedback and look forward to serving you again soon. - Marissa Krawciw, General Manager
   

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10. J

    Jalisa

    Philadelphia

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Malik was a great server. He knew the menu well, explained and suggested great things and was very patient. I would request him again on return.
    

    Sullivan's Steakhouse - WilmingtonResponded 5 days ago

    Jalisa, thanks for taking the time to share your experience at Sullivan's Steakhouse - Wilmington. We're thrilled to hear that our team made a positive impression on you. It's great to know that you appreciated our service and found our offerings to your liking. We're always here to serve and we're glad we could contribute to your positive dining experience. We look forward to your next visit. - Marissa Krawciw, General Manager
    

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