SUNGOLD

Review summary

1. M

   Michelle

   New York City

   1 review

   5.0

   1 review

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant, friendly staff, our waiter Matt was great
   

   Is this helpful?

   Report
2. H

   Hunter

   New York City

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great atmosphere. Service was awesome. Matt rocks.
   

   Is this helpful?

   Report
3. D

   DAVID

   New York City

   8 reviews

   2.0

   8 reviews

   Dined on 6 October 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 1

   We both ordered the burger. The menu offers it with "crispy onion" and "deluxe sauce." I asked the waiter if I could have my burger with raw onion instead. (Clearly they had raw onions in the kitchen to make the crispy onions with?) The waiter said he would ask but would i be ok with the crispy onions if it couldn't be done? Confident that it could, I said yes. The burger arrived with crispy onion. Even more problematic was the "deluxe sauce," which the waiter explained (when I asked) was chipotle mayo. That would have been fine, except that the burgers came so doused with this "deluxe" sauce that what could have been a delicious burger was a goopy, disgusting mess. We spent most of our time eating it making sure that sauce didn't drip and stain our clothes. We could have used a beach towel, instead of the single napkin we were given. Yuck. The two stars goes to our delightful and empathetic waiter. We were the only customers in the restaurant (not surprising in retrospect), and even our 25% tip isn't going to be much help paying his Brooklyn rent. Poor guy -- he's an excellent waiter and deserves a job at a far better restaurant than this.
   

   1 person found this helpful

   Report
4. J

   Johanna

   VIP

   New York City

   10 reviews

   3.0

   10 reviews

   Dined on 29 September 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was slow and mediocre. Food was ok, nothing special. The overall look of the hotel lobby is nice but definitely has seen better days, with some neglect noticeable like in the area in and around the restrooms.
   

   Is this helpful?

   Report
5. C

   Cam

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 20 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing, and the ambiance was so fun! Love the high ceilings. And the service was excellent! Romina was our server, and she was outstanding! Will definitely be returning :)
   

   Is this helpful?

   Report
6. E

   Edie

   Denver

   3 reviews

   2.0

   3 reviews

   Dined on 15 September 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We were very excited to have dinner here after seeing the ratings. However it took our servers 20 minutes to grab us water and glasses and another 30 minutes to order our food. We were one of 10 tables so we were confused as to where all of the service staff was. Once we got our food, one of the back waits took multiple plates away that we were still finishing, including trying to take the one that my partner was still eating off of. The food was ok, honestly in Williamsburg there’s much better especially for the price and service.
   

   Is this helpful?

   Report
7. s

   sham

   New York City

   1 review

   1.0

   1 review

   Dined on 8 September 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   The place has a lot of potential , great location and design but unfortunately the food was so bad that leaves me no choice and give it just 1 star , there was literally nothing tasty , thats a shame. The music is little loud but manageable. I would expect that this place , in this location will be packed but I guess the level of food scares people away.
   

   Is this helpful?

   Report
8. C

   Cyrtia

   VIP

   New York City

   42 reviews

   5.0

   42 reviews

   Dined on 7 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A nice restaurant for brunch on the weekend. quick service
   

   Is this helpful?

   Report
9. R

   Robin

   VIP

   Atlanta Metro

   7 reviews

   5.0

   7 reviews

   Dined on 27 August 2024

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   We had the craziest most stressful journey to New York, and this was one of our first restaurants that we went to for a full dinner experience. The staff is beyond above par extremely good customer service, and very kind and warm energy throughout every single person we encountered. The food is great. 
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    VIP

    New York City

    1 review

    5.0

    1 review

    Dined on 31 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great find. Wonderful experience! Service was good , wonderful chef!
    

    Is this helpful?

    Report